Building Clinical Informatics Session 4: Evaluating Usability and Human-Centered Design for Happy Users and Better Performance
Resource Topic: Clinical Issues, Health Information Technology (HIT)/Data
Resource Subtopic: —Health Information Technology (HIT)/Data, Electronic Health Records (EHRs), —Quality Improvement, —Workforce.
Year Developed: 2021
Resource Type: Archived Webinar
Primary Audience: Administrative Staff; C-Suite (CEO, CFO, CIO, COO, etc.)
Secondary Audience: PCAs; Clinicians
National Association of Community Health Centers
(See other resources developed by this organization).
Resource Summary: Evaluating usability and implementing human-centered design principles can improve reimbursement, care team satisfaction, data quality, and reduce staff time spent on clinical tasks. This webinar describes how engaging vendor partners in user-centered improvements can improve the vendor-customer relationship and the care team experience.