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Enabling Services at Health Centers: Eliminating Disparities and Improving Quality
Challenges and Opportunities for Health Centers in Collecting Data on Enabling Services

Resource Topic: Quality Improvement
Resource Subtopic: Enabling Services (ES), Patient-Centered Health Outcomes, Policy and Advocacy, Services and Programs, Quality Improvement, Research and Data, Special and Vulnerable Populations

Year Developed: 2006

Resource Type: Publication

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language: English

Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization).

Resource Summary: This report describes a pilot study conducted by AAPCHO and four member health centers. Through this project, a uniform dataset on enabling services was created and a standardized method for collecting data was implemented. The data demonstrates that a high percentage of patients at health centers utilize enabling services (ES), and each user receives more than one ES. The data is able to provide information on the variations in utilization of enabling services and user characteristics at each health center.

Resource Details: This report is a collaboration between the New York Academy of Medicine and AAPCHO to examine the enabling services (ES) data collected at four health centers serving Asian Americans, Native Hawaiians, and Pacific Islanders (AA&NHPIs). The four health centers are Waianae Coast Comprehensive Health Center in Waianae, HI, Charles B. Wang Community Health Center in New York, NY, International Community Health Services in Seattle, WA, and Kalihi-Palama Health Center in Honolulu, HI.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.