Assessing Bilingual Staff Competency Tool
Year Developed: 2024
Resource Type: Publication.Primary Audience: Enabling Staff
Clinicians
Outreach Staff
Secondary Audience: Administrative Staff
C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Language(s): English
Developed by: National Center for Farmworker Health (See other resources developed by this organization).
Resource Summary: The National Center for Farmworker Health (NCFH) is proud to release our Bilingual Staff Competency tool which provides steps with tips and guidance for assessing the bilingual competency of health center staff to minimize language barriers in healthcare settings.
Resource Details: Health centers must have interpretation and translation services to follow the rules of section 1557 of the Affordable Care Act. This law says health centers must take steps to serve people with Limited English Proficiency, like using a qualified interpreter. Bilingual staff are valuable assets when serving patients with language access needs, but health centers need to properly assess the language competency and qualifications of their staff.
Resource Topic: Special and Vulnerable Populations, Social Determinants of Health (SDOH), Workforce
Resource Subtopic: Population Health.
Keywords: Agricultural Workers, Community Health Workers, Hispanic Americans/Latinos, Latinas, Evaluation, Limited English Proficiency (LEP).This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.