Operations

2025 Health Center Vision Services Expansion Brief: Eye Care is Primary Care. Brief by NACHC This brief describes the current need for expanded vision services and explores how strategic investments could expand vision care nationwide, preventing avoidable vision loss and improving lives

2026 Coding and Documentation Series. E-Learning by NACHC Session 1 focuses on optimizing revenue cycle operations to enhance financial performance and operational efficiency within Health Centers. Session 2 reviews how to help Health Centers update their clinical documentation, professional coding, and medical billing processes related to CMS’s 2026 updates and other ongoing issues and challenges.

A Guide to Essential Cybersecurity Tasks for Health Centers. Guide by HITEQ In an increasingly connected healthcare landscape, health centers face a dual challenge: the rising tide of cyber threats and the need to comply with stringent data protection regulations, all while managing limited resources. Many Health Center leaders, IT Managers, and Compliance Directors are trying to ensure that they are properly addressing the ongoing tasks related to compliance and security. The guide provides the baseline of day-to-day tasks that health center IT and Compliance staff should consider to protect their systems and comply with regulatory requirements. References and recommended frequency for each task are included as well.

A Performance Improvement Approach to Childhood Chronic Diseases Beyond the Exam Room. Archived Webinar by NCMLP, Fenway, Part of Connected Communities Health Initiative (CCHI) In this session, the audience ventured "beyond the exam room" to explore essential performance improvement concepts, strengthen understanding of the root causes of childhood illness, and introduce practical activities such as needs assessments and community referral pathway development.

A Shared Vision: Building Community Partnerships for School-Based Eye Care Programs Webinar. Archived Webinar by SBHA This session explores strategies for leveraging partnerships to expand access to school-based eye care. Presenters will highlight models from SBHCs that serve different populations and demonstrate a range of approaches, from on-site staff to mobile and visiting vision care services.

Accountability Within Teams. Microlearning by NACHC This microlearning explores the nature of accountability within a health center environment and provides a proactive approach to ownership, expectations, and results.

Activity Session: Developing an Emergency Preparedness Plan for your Health Center. Archived Webinar by CHC This 60-minute interactive session explored the value of having an emergency preparedness plan at your health center. The training provided the steps involved in developing an emergency preparedness plan, as well as discussed scenarios for crafting components of your emergency preparedness plan.

Addressing Disaster-Driven Needs to Enhance Health Outcomes. Archived Webinar by NCMLP Through this webinar, healthcare and legal professionals gained tools to tackle disaster-related challenges that affect patient care and community recovery. The session highlighted strategies for addressing needs during and after disasters, while fostering strong partnerships for coordinated support.

Addressing Social Isolation and Loneliness Among Older Adults at Health Centers. Archived Webinar by Fenway This webinar explores the impact of loneliness and social isolation on older adults at health centers and strategies for combating these challenges when caring for aging patients.

Adolescent Relationship Abuse and Human Trafficking: Collaborating Across Systems for Prevention and Intervention. Policies/Guidelines by HealthPartnersIPVE, SBHA Health Partners on Intimate Partner Violence + Exploitation and the School-Based Health Alliance, partnered to train school-based healthcare (SBHC) providers and staff on strategies for addressing ARA among their patients. This intervention was informed by a previous study in SBHCs that found that patients who received brief universal education and harm reduction counseling about ARA were more likely to recognize sexual coercion, had increased knowledge of relationship abuse resources, and had increased self-efficacy to use harm reduction behaviors.

Advanced De-Escalation Techniques in Health Centers Session 1: Recognizing Warning Signs, Symptoms, and Contributing Factors of crisis behaviors. Archived Webinar by RenayeJamesHealthcareAdvisors In this Community of Practice, participants will learn the verbal and non-verbal communication skills to effectively engage individuals with challenges, explore active listening techniques, identify strategies for collaborating with behavioral health professionals, develop protocols for referrals and follow-up care, and optimize organizational policies/procedures for patients.

Advanced De-Escalation Techniques in Health Centers Session 2: Implementing Best Practice Techniques to Reduce the Likelihood of Crisis Behaviors. Archived Webinar by RenayeJamesHealthcareAdvisors In this Community of Practice, participants will learn the verbal and non-verbal communication skills to effectively engage individuals with challenges, explore active listening techniques, identify strategies for collaborating with behavioral health professionals, develop protocols for referrals and follow-up care, and optimize organizational policies/procedures for patients.

Advanced De-Escalation Techniques in Health Centers Session 3: New Practices and Protocols-Responding to Challenging Behaviors. Archived Webinar by RenayeJamesHealthcareAdvisors In this Community of Practice, participants will learn the verbal and non-verbal communication skills to effectively engage individuals with challenges, explore active listening techniques, identify strategies for collaborating with behavioral health professionals, develop protocols for referrals and follow-up care, and optimize organizational policies/procedures for patients.

Advanced De-escalation Techniques in Health Centers Session 4: Developing a Crisis Management Plan for Your Organization. Archived Webinar by RenayeJamesHealthcareAdvisors In this Community of Practice, participants will learn the verbal and non-verbal communication skills to effectively engage individuals with challenges, explore active listening techniques, identify strategies for collaborating with behavioral health professionals, develop protocols for referrals and follow-up care, and optimize organizational policies/procedures for patients.

Advanced Maternal Age: Trends, Management, and Outcomes. Archived Webinar by RenayeJamesHealthcareAdvisors This webinar discusses how to manage the care of women of advanced maternal age (AMA) in a health center, ensuring they receive appropriate support, education, care coordination, and medical attention. The training will reveal the common medical risks associated with AMA, such as gestational diabetes, hypertension, chromosomal abnormalities, and increased likelihood of cesarean delivery, as well as how to develop a comprehensive care plan.

Advancing Care Part 1: Managing Patients Living With Diabetes. Archived Webinar by Bureau of Primary Health Care and Renaye James Healthcare Advisors This two-part webinar series focuses on diabetes and hypertension, exploring the intersection of their disease pathology and performance improvement. This webinar reviews current evidence in diabetes management, provides operational recommendations for diabetes care, and reviews effective patient education and care management strategies to help individuals improve diabetes self-care and medication adherence.

Advancing Patient Health, Wellness, and Satisfaction: Exploring Common Life Challenges. Archived Webinar by NCMLP This webinar from NCMLP explores how everyday life problems, such as legal and other health-related issues, impact individual wellness and how healthcare providers can play a critical role in improving patient satisfaction and outcomes. This session help health center staff explore the common life challenges people face and how they perceive their severity.

Aging, HIV, and Primary Care at Health Centers: Sessions 1 and 2. Archived In-Person Training by Fenway This two-part series explores the unique healthcare needs of aging individuals living with HIV and provide primary care providers with strategies to deliver comprehensive, patient-centered care. Learn how to address the complex medical, social, and psychological challenges that arise as people with HIV age, and how to integrate HIV care with general aging-related health concerns.

Aligning the I-HELP™ Framework with Healthcare Quality Measurement. Report by NCMLP This publication offers practical guidance and examples of how health centers can align the National Center for Medical-Legal Partnership’s I‑HELP™ framework with healthcare quality measurement, helping teams assess the impact of medical-legal partnerships on patient outcomes and performance improvement.

An Introduction to Agricultural Worker Health and Key Resources. Archived Webinar by FJ, HOP, MCN, MHPSalud, NACHC, NCFH The Farmworker Health Netwrok (FHN) comprised of MHP Salud, Farmworker Justice, Migrant Clinicians Network, Health Outreach Partners, the National Center for Farmworker Health and the National Association for Community Health Centers, presents a national webinar that will provide a comprehensive orientation for health centers that are designed to serve agricultural workers and their families in the United States. This session highlights the unique challenges agricultural workers face in accessing care and how health centers can address them through improved delivery models, along with how FHN’s roles, core services, and resources support these efforts.

An Overview of the National Diabetes Prevention Program (DPP) and Diabetes Self-Management Education and Support (DSMES) Program. Archived Webinar by RenayeJamesHealthcareAdvisors This Renaye James Healthcare Advisors' webinar introduces the National Diabetes Prevention Program (National DPP) Lifestyle Change Program (LCP) and Diabetes Self-Management Education and Support (DSMES) program to help health centers build a strong business case for Implementation. It also covers setting program goals, outlining key components and standards, and tracking quality outcomes.

Applying Process Improvement Methodology to Outreach and Enrollment Workflows. Case Study by NACHC This publication highlights how health centers can use process improvement methodologies to strengthen outreach, eligibility verification, and insurance enrollment workflows. Drawing on real-world examples from two health centers, this case study shows how teams can identify waste, clarify roles, improve patient access to coverage, and build more sustainable systems. As Medicaid redeterminations and new administrative requirements increase pressure on staff and patients, this resource offers practical tools, lessons learned, and replicable strategies to help health centers improve workflows, support staff, and keep patients connected to care. Designed for health center leaders, outreach and enrollment managers, and operational improvement teams.

Approaches to Clinical Management for Substance Use Disorder During Pregnancy. Archived Webinar by Bizzell US Substance use can lead to poor health and safety outcomes for both mother and baby. This webinar reviews these risks and explores how health care providers can reduce stigma, leverage partnerships with social services and community organizations, and adopt evidence-based approaches to optimize health. These approaches include screening and referral protocols, coordinated discharge planning, and collaborative perinatal care.

Artificial Intelligence & The Role of the Health Center Board. Brief by NACHC This brief resource introduces foundational concepts about Artificial Intelligence in health centers and discuss the role of the board.

Artificial Intelligence and Health Centers. Microlearning by NACHC This microlearning addresses the use of artificial intelligence (AI) in health centers and serves as an introduction to its potential benefits, risk, and responsible practices.

Assessing Loss and Recovery After Emergencies and Disasters: A Financial and Operational Guide for Health Centers. Guide by CapLink Capital Link is releasing a comprehensive guide to help health centers assess and recover from financial losses following disasters. The publication outlines key steps for pre- and post-event tracking, essential data points, and reporting for PCAs and FEMA. Enhance your organization’s financial preparedness and resilience—access the guide via our website or the Clearinghouse.

Asynchronous Learning Module: Getting Started with De-escalation Techniques in the Health Care Setting. E-Learning by RenayeJamesHealthcareAdvisors This asynchronous learning module introduces essential crisis intervention skills to effectively manage and de-escalate challenging situations in a health center setting. Participants will explore key concepts, techniques, and strategies that help them to respond to crises with confidence and sensitivity.

Becoming a Look-Alike Health Center. E-Learning by National TA and Coordination Center NTAP (NACHC) This e-learning course is designed for health centers that are considering becoming a Look-Alike Health Center. It is broken into four modules with lessons that take you through key considerations and steps in becoming a Look-Alike.

Behavioral Health Integration 2.0: Meeting the Moment with Collaborative Care Models (Connecticut Primary Care Association). Archived In-Person Training by CHC Offered by the Health Resources and Services Administration (HRSA)-funded National Training and Technical Assistance Partners (NTTAP) on Clinical Workforce Development at the Connecticut Primary Care Association Annual Conference, this 60-minute breakout session will explore behavioral health integration through the lens of collaborative care models that blend brief interventions, case management, and psychiatric consultation into primary care. Presenters from Community Health Center, Inc. (CHCI) will share best practices and lessons learned, as well as insights from their Psychiatric Nurse Practitioner Residency Program to support workforce development and sustainable behavioral health integration.

Best Practices for Community Health Worker (CHW) Practice-Based Learning Placements. Report by MHPSalud This resource, developed collaboratively by MHP Salud and Northwest Regional Primary Care Association (NWRPCA), supports Community Health Worker’s Apprenticeship programs, training and the expansion of comprehensive, person-directed care. It is designed for health centers and other key stakeholders.

Best Practices Resource Guide for Health Centers Serving Individuals with Developmental Disabilities. Guide by NACHC The Best Practices Resource Guide for Providers Serving People with Intellectual and Developmental Disabilities (IDD) is a professionally designed, easy to use digital toolkit created for community health center teams. It provides ready to implement communication frameworks, sensory friendly considerations, plain language tools, de escalation strategies, and quick reference job aids to reduce communication barriers, strengthen patient trust, and enhance inclusive care delivery across clinical and front line settings.

Body Mass Index (BMI) Assessment in Well Visits. Archived Webinar by SBHA This webinar was about exploring how Health Centers can use school-based well visits to strengthen whole-child health and prevention for school-aged children. Participants will learn strategies to integrate BMI screening with counseling, nutrition, physical activity, and family engagement using an approach that supports healthy habits and fosters collaboration between health centers, schools, and families.

Building & Sustaining Community Health Worker Programs in Health Centers: Groundwork for Success: Understanding the Community Health Worker Role in Health Centers. Guide by MHPSalud Equip health center teams with strategies to strengthen and sustain Community Health Worker programs, improve workforce capacity, and enhance access to comprehensive care for Agricultural Workers.

Building Patient-Centered Care in School-Based Health Centers: Supporting Student Transitions from Pediatric to Adult Healthcare. Archived Webinar by SBHA This webinar was about how the School-Based Health Alliance explored approaches to identifying and implementing patient-centered care interventions in school-based health centers. It covered defining patient-informed care, highlighting evidence-based interventions, and examining screening and prevention strategies, with a focus on the Patient Experience domain of the Health Center Performance Improvement Framework and expectations for patient-centered care.

Building Ready and Responsive School-Based Health Center Telehealth Programs Webinar. Archived Webinar by SBHA This webinar is designed for providers and administrators working with schools, focusing on how school-based health centers can effectively partner with school communities to implement telehealth during emergencies. Participants gain practical strategies to strengthen coordination, ensure rapid response, and support student health outcomes through efficient and reliable telehealth systems.

Business Continuity Planning Interactive Learning Modules. E-Learning by NACHC These interactive learning modules are intended to provide community health centers and primary care associations with self-guided learning tools to create and/or improve their business continuity plans and programs are the result of collaboration between the National Association of Community Health Centers (NACHC), Connect Consulting Services, and Primary Care Development Corporation (PCDC), and Inspired Solutions Enterprises, Inc. 

Caring for Older Adults: Strategies for Launching and Optimizing Elder Care Programs at Health Centers. Guide by CapLink This publication describes how the rapid growth of the older adult population is transforming demand for care and positioning Health Centers to play a critical role in delivering age-friendly, coordinated services. It outlines practical strategies and program models that enable Health Centers to improve outcomes, retain aging patients, and enhance long-term financial sustainability.

Case Studies: The Power of Partnerships Between Health Centers & Rural Hospitals. Case Study by National TA and Coordination Center NTAP (NACHC) This resource showcases innovative partnerships between health centers and rural hospitals that are redefining how communities address workforce shortages, access barriers, and population health challenges. Drawing from successful collaborations in three states, these case studies illustrate how shared vision, coordinated services, and community-centered investments can build adaptable rural health systems and advance long-term community well-being.

Case Study: Healthcare Network Has Weathered the Storms. Case Study by CapLink This case study describes how Healthcare Network in Collier County, Florida strengthened its disaster preparedness and response strategies after experiencing major hurricanes, enabling it to maintain operations and support its community during crises. It highlights key lessons in communication, staffing, infrastructure, and recovery planning that help reduce disruption, protect critical assets, and improve resilience over time.

Change Management Models. Microlearning by NACHC This module will address change management and how leaders can create an environment where change is both expected and welcomed.

Change Management Models (Part ll). Microlearning by NACHC This module explores two change management models, highlighting their key elements, strengths, and applications, and how they can be integrated to guide successful organizational change in health centers.

Change Management, Module II. E-Learning by NACHC In the first module, we reviewed methodologies leaders can utilize to implement changes in the organization.  In this module, we will build on the information learned in module one to speak specifically about how to lead and sustain changes that have been implemented.

Change Management: Module 1. E-Learning by NACHC Module one will discuss how leaders can create an organization where change is both expected and welcomed.

Chief Workforce Officer (CWO) Self-Assessment. Form by ACUsStar2Center, NACHC The newly digitized Chief Workforce Officer (CWO) Self-Assessment provides health centers with insight into the core competencies needed to succeed as a health center’s CWO or workforce expert. CWOs provide health centers with the strategic vision needed to advance workforce initiatives and the CWO Self-Assessment supports the skill development of individuals in this role.

Chief Workforce Officer Core Competencies. Guide by NACHC, ACUsStar2Center This publication outlines the scope of the chief workforce officer role and assists health centers and Primary Care Associations in recruiting, hiring, and retaining workforce leaders who are strategic, capable, and highly effective.

Clearer Futures: Identifying Eye Care Needs in School-Age Children. Archived Webinar by SBHA This webinar provided foundational knowledge on vision health in school-age children, including common conditions, the importance of early identification, and effective referral pathways. It outlined key information primary care providers should understand to ensure timely and appropriate eye care, setting the stage for deeper discussions in the second webinar of the series.

Connected Communities Health Initiative (CCHI): Session 3 - Integrated Behavioral Health in the Digital Age. Archived Webinar by HOP, MCN The third session, " Integrated Behavioral Health in the Digital Age " will explore pediatric behavioral health implications of digital dependence and provide recommendations for early, coordinated intervention for problematic media use.

Connecting Patients to Residential Substance Abuse Treatment. Infographic by CSH Nationally, there are significant state by state differences when accessing behavioral health services and residential care under Medicaid. This infographic will provide vital information and guidance for health centers to understand how to refer and connect patients to essential behavioral health services.

Continuity of Care for HIV after Disaster. Archived Webinar by Fenway This webinar will discuss the ways in which natural disasters and other emergencies can disrupt healthcare services, making it harder for individuals living with HIV to maintain consistent care. We will explore effective strategies for ensuring retention in HIV care during and after a disaster, focusing on how to support patients in maintaining their treatment plans and addressing the unique challenges they may face in crisis situations.

Data Management: Person-Directed Approaches and Perspectives. Infographic by CSH This infographic enhances users understanding of systems and point-of-care data practices. Analyzing national best practices of data and person-directed approaches to initiate and deepen data practices on the systems and point-of-care level, to improve health outcomes, and to incorporate patient voice and agency in data collection, sharing, and decision-making.

Diabetes Care Management: The Right Way - Part 2. Archived Webinar by RenayeJamesHealthcareAdvisors In Part 2 of this Renaye James Healthcare Advisors' two-part training, this webinar informs health care providers on how to effectively implement a team-based Patient-Centered Medical Home diabetes care management program. It reinforces the care management process for individuals with diabetes and identifies the National Committee for Quality Assurance Electronic Medical Record requirements for diabetes care management programs.

Documentation, Coding and Billing for Behavioral Health Integration. Archived Webinar by Bizzell US Integrating behavioral health and substance use disorder services into primary care requires changes to both clinical care and administrative practices. This is the first in a two-part series that breaks down the essentials that health centers need to know to address common billing challenges when integrating behavioral health services with traditional medical services. There is discussion of clinical documentation that supports health center sustainability, including professional coding practices and revenue cycle management.

Early Capital Planning Phases Webinar. Archived Webinar by CapLink Is your health center considering a renovation, expansion, or new site? The success of any capital project is determined long before the first blueprint is drawn. The early planning phases- where strategic vision meets operational and financial reality- are the most crucial. This webinar will provide your leadership team with a proven framework to navigate this complex process, align your project with community need, and build a compelling case for funders. Join Capital Link, a national nonprofit with over 30 years of experience guiding health centers through $1.6 billion in successful capital projects, for this essential deep dive into early-stage planning.

Emergency Management Process Overview Webinar. Videorecording by BPHC Presented by BPHC on June 25, 2024.

Emergency Preparedness and Agricultural Workers. Guide by NCFH This recently updated collection of resources provide health center staff and agricultural worker serving organizations, current and relevant information on emergency preparedness for agricultural workers to strenghten and improve planning and response efforts.

Emergency Preparedness for Children and Families Using Mobile Van Services. Archived Webinar by RenayeJamesHealthcareAdvisors Participants will learn about the strategic planning, operational considerations, and best practices for deploying mobile vans to respond to emergencies for children and families and to provide essential community services. Staffing recommendations, technology requirements, and safety protocols for mobile van services will also be discussed.

Emergency Preparedness/Emergency Management Requirements: Crosswalk of Centers for Medicare & Medicaid Services (CMS) Standards and The Joint Commission (TJC) for Federally Qualified Health Centers (FQHCs). Guide by NACHC The Crosswalk outlines how emergency preparedness requirements from CMS align with The Joint Commission (TJC) standards for Federally Qualified Health Centers. It provides a clear overview of CMS requirements, maps them to corresponding TJC standards and helps organizations understand how their policies and practices can meet both sets of requirements simultaneously. Overall, it serves as a practical guide to support compliance and streamline accreditation efforts.

Emergency Services for Patients Affected by Natural Disasters. Guide by CSH Effective emergency response management that prioritizes patient outcomes depends on health centers understanding of available resources and their capacity to efficiently deploy resources. This publication increases awareness of available resources and best practice strategies for initiating or improving health centers capacity to ensure patient linkage to care and continued engagement following a natural disaster.

Enhance HIV Prevention Efforts At Your Health Center. Archived Webinar by CHC Join the Health Resources and Services Administration (HRSA)-funded National Training and Technical Assistance Partners (NTTAP) on Clinical Workforce Development for a 60-minute training on enhancing HIV prevention efforts. This training will provide health centers and look-alikes with an overview of PrEP, updates on prescribing PrEP, best practices for prescribing workflows (including tele-PrEP), and a case study to illustrate practical implementation strategies.

Enhancing Emergency Preparedness in Health Centers for Addressing IPV, HT, and Exploitation. Brief by HealthPartnersIPVE This 4-page educational brief outlines strategies for enhancing emergency preparedness in health centers (HCs), with a focus on intimate partner violence (IPV), human trafficking (HT), and exploitation (E). By implementing improved protocols and strengthening community collaborations, HCs can better serve their patients during public health emergencies and natural disasters.

Equipping Health Centers, Engaging Patients with Digital Technologies. Archived Webinar by HITEQ This was our second use case session in the Information to Insight: Driving Strategy with Your Data Skill Builder Series. We heard from Yesenia Osuna and Diana Castellanos from Universal Community Health Center about their work with maximizing digital technologies to support a robust Remote Patient Monitoring (RPM) program.

Establishing a Partnership to Improve Patient Care and Outcomes. Archived Webinar by NCMLP The first part of the series (Webinar 1) introduced the core components and activities of a MLP, the role of MLP in addressing patients’ health related needs to improve care and outcomes, and how to lay the foundation for establishing a strong MLP. Participants explored different models of MLPs (e.g., highlighting variations in staffing and funding) and, in preparation for subsequent sessions, begin to learn about approaches for seamless integration of MLP services into health center operations.

Fact Sheet: Writing an Actionable Patient Safety Plan. Fact Sheet by RenayeJamesHealthcareAdvisors This Fact Sheet describes a Patient Safety Plan which is essential for prioritizing patient safety in a health center, identifying potential risks and medical errors, and developing strategies to address them. This document outlines a step-by-step approach to writing a Patient Safety Plan that not only meets regulatory requirements but also serves as a valuable tool for improving health.

Federal Disaster Assistance Resources for Health Centers. Guide by NACHC This resource provides a guide to navigating federal resources for post-disaster recovery. The Federal Emergency Management Agency (FEMA) and others offer several resources to help communities, businesses, and individuals facing a disaster.

Federally Qualified Health Center (FQHC) Business Case for Value-Based Care: Fundamentals, Risks, & Benefits. Report by NACHC This Business Case document explains why it is essential for health centers to implement Value Based Care. It provides information on the why, what and how, as well as resources to help health centers that want to start or advance their VBC journey.

Food Is Medicine Replication Guide For Health Centers. Guide by NCFH NCFH developed a guide to facilitate the implementation of Food is Medicine, also known as produce prescription programs, in health center settings. This guide helps health centers understand the benefits of addressing nutritional food access among their patients and walks them through the step-by-step process of starting their own program.

Foundations of Colorectal Cancer Screening and Care for Health Educators and Community Health Workers (CHWs). Archived Webinar by NCHPH This two-session series provided health center teams with practical tools to strengthen colorectal cancer screening and follow-up care. Participants explored screening protocols, patient scenarios, and care coordination strategies that improve outcomes.

FQHC Telehealth Fact Sheet (Fall 2025). Fact Sheet by NACHC This centralized, state specific resource helps health centers quickly understand Medicaid fee for service telehealth policies across all states and territories. It is designed with operations teams in mind and focuses on clarity, usability, and real-world application.

Fundamentals of Value-Based Care eLearning Series: Module 1. E-Learning by NACHC This value-based care eLearning series is designed for health center leaders who are considering entering a value-based payment contract. Module One describes payment models and contract considerations, and Module Two delves into transforming care to meet goals. Modules are available on demand and can be completed at your own pace.

Fundamentals of Value-Based Care eLearning Series: Module 2. E-Learning by NACHC This value-based care eLearning series is designed for health center leaders who are considering entering a value-based payment contract. Module One describes payment models and contract considerations, and Module Two delves into transforming care to meet goals. Modules are available on demand and can be completed at your own pace.

Future Ready: Emergency Preparedness in School-Based Health Telehealth Webinar. Archived Webinar by SBHA This webinar provides training and technical assistance to health centers and their school partners on developing policies and procedures to meet the health needs of school-aged children during emergencies or other health challenges that require students to learn from home. Participants gain guidance on building coordinated systems that ensure continuity of care and support student well-being in remote learning environments.

Getting Started with Health-Related Needs Screening. Microlearning by NACHC In this session, we move from understanding to implementation. We will focus on how health centers can begin screening for health-related needs and how that screening connects to patient care, workflow, and population health strategies.

Guide to the Health IT Financial Forecasting Tool. Guide by CapLink Health Information Technology (health IT) is an essential foundation for delivering highquality, coordinated care in today’s healthcare environment. However, implementing and maintaining these systems requires thoughtful planning and sustainable financial investment, particularly for health centers that serve safety net populations. This Excel-based Health IT Financial Forecasting Tool is designed to help community health centers clearly and comprehensively document both the costs and funding sources associated with health IT systems.

Health Center Board Roles & Responsibilities. Aid/Kit by NACHC This two-page resource discusses the three major categories of health center board roles: Strategy, Oversight & Policy, and Board Functioning. It also contains a sample statement of board responsibilities that can be customized by health centers; the sample captures both the general roles of a board and requirements of the Health Resources and Services Administration (HRSA) Health Center Program.

Health Center Comprehensive Workforce Plan Template. Template by ACUsStar2Center The STAR² Center's Health Center Comprehensive Workforce Planning (CWP) Template serves as a foundational document that supports the advancement of workforce planning and employee recruitment and retention. The Health Center CWP Template is a modifiable Word document that includes an instruction manual, blank templates, and an action plan that health centers can use to formulate or update their CWP.

Health Center Emergency Response Playbook. Guide by NACHC Health Center Emergency Response Playbook ​​has been designed to support health center emergency response in a variety of common scenarios. It is intended to supplement the health center's emergency operations plan to help health centers navigate the first hours or days of the situation of either advance notice emergencies or when there is no advance notice.

Health Center Fundraising: Requirements and Strategies to Achieve Compliance. Brief by NACHC This information bulletin provides an overview of the potential pitfalls that health center fundraising campaigns should avoid and suggests strategies for conducting a fundraising campaign in compliance with applicable law.

Health Center Guidelines for Implementing FHIR and the Information Blocking Rule. Policies/Guidelines by HITEQ This resource provides guidance to health centers for implementing FHIR in compliance with the Information Blocking Rule.

Health Center Onboarding Checklist. Template by ACUsStar2Center The STAR² Center’s Health Center Onboarding Checklist has been designed to provide a structure and a process for welcoming and integrating new hires at your organization. The customizable tool includes a background on onboarding, key components of the onboarding process, an editable template for onboarding, and a baseline list of documents required as part of the process.

Health Center Preparedness and Response Forum Session 1: Extreme Weather. Archived In-Person Training by FJ, NCHPH, NHCHC FJ, NHCHC, and NCHPH co-facilitated session 1 of the Health Center Emergency Preparedness Response Forum on Extreme Weather. This session shared strategies and promising practices for health centers to support preparedness, response, and recovery in cases of extreme weather and natural disasters.

Health Policy Bulletin. Policy Brief by FJ Policy in Action to support people experiencing Sexual Harassment

Heart Health: A Case-Based Approach to Improving Preventative Care at Health Centers. Archived Webinar by Fenway This webinar will discuss the barriers health center patients often face in accessing preventative care to address heart health. We will explore specific cardiovascular risks for patients and provide health centers with actionable strategies to improve heart health outcomes through responsive and patient-centered care.

HIV Care Coordination for Patients with Incarceration Experience at Health Centers. Archived Webinar by Fenway This webinar will focus on best practices for providing comprehensive HIV care at health centers for patients with a history of incarceration. We will discuss poor health outcomes and barriers often faced by this patient population, strategies for building trust and engagement in care, and best practices for care coordination and continuity.

How Healthcare and Legal Partners Balance Survival and Innovation. Case Study by NCMLP This Spotlight explores how Legal Aid Services of Oklahoma is strengthening and adapting its medical-legal partnership model as the healthcare and legal landscapes evolve.

How Primary Care Associations Can Serve as Champions of Multisector Collaboration. Brief by NCMLP This publication will highlight how primary care associations (PCAs) can play a leading role in the development and implementation of health center-based medical-legal partnerships (MLPs). The spotlight will also help health centers understand how the evidence-based MLP approach can support improvements in care quality and patient outcomes.

HRSA Resources to Guide Health Center Collaboration with Carceral Partners. Guide by BPHC The Bridging Priorities Guide and the Strengthening Collaboration Worksheet are complementary resources designed to be used together: "Bridging Priorities: A Cross-Sector Guide for Health Centers and Carceral Facilities" - This guide helps health centers and carceral facilities understand each other’s missions, constraints and operating environments. Pair this guide with the Strengthening Collaboration Worksheet (see below) to move from understanding to action, co-designing processes that improve continuity of care and support successful reentry. "Strengthening Collaboration: A Worksheet to Help Health Centers and Carceral Facilities Work Together Effectively" - This practical worksheet offers strategies and actionable steps for health centers and carceral facilities to collaborate effectively to support continuity of care and successful reentry.

HRSA UDS Webinar Series. Archived In-Person Training by BPHC This flyer outlines dates, times, registration information, and learning objectives for 2025 Uniform Data System (UDS) Reporting Technical Assistance Webinar sessions. Please note, it is expected that participants joining webinars have a baseline understanding and familiarity with UDS reporting.

Implementing Staff Satisfaction Surveys Infographic. Infographic by ACUsStar2Center Staff satisfaction surveys are a powerful tool that health center leadership, HR professionals, and other workforce specialists can use to better understand the needs of their workforce and develop strategies directly aimed at combating turnover and disengagement from staff. This infographic from the Association of Clinicians for the Underserved (ACU) STAR² Center on Implementing Staff Satisfaction Surveys serves as a high-level overview of key concepts that health centers should understand when undertaking the process of surveying their staff.

Improve Your Depression Screening for Health Center Populations Session 1: Maternal Health. Archived Webinar by Bureau of Primary Health Care and Renaye James Healthcare Advisors This Community of Practice introduces participants to common depression and other mental health screening tools that are available to the health center population, and relays strategies to implement these tools into the health center’s standard operating procedures. This Community of Practice will provide steps on how to effectively collaborate with mental health providers to assist in managing depression and other co-occurring mental health conditions with a focus on school-based health, maternal health, and older adult patients.

Improve Your Depression Screening for Health Center Populations Session 2: School-Based-Health. Archived Webinar by RenayeJamesHealthcareAdvisors This Community of Practice introduces participants to common depression and other mental health screening tools that are available to the health center population, and relays strategies to implement these tools into the health center’s standard operating procedures. This Community of Practice will provide steps on how to effectively collaborate with mental health providers to assist in managing depression and other co-occurring mental health conditions with a focus on school-based health, maternal health, and older adult patients.

Improve Your Depression Screening for Health Center Populations Session 3: Older Adults. Archived Webinar by RenayeJamesHealthcareAdvisors This Community of Practice introduces participants to common depression and other mental health screening tools that are available to the health center population, and relays strategies to implement these tools into the health center’s standard operating procedures. This Community of Practice will provide steps on how to effectively collaborate with mental health providers to assist in managing depression and other co-occurring mental health conditions with a focus on school-based health, maternal health, and older adult patients.

Improve Your Depression Screening for Health Center Populations Session 4: The Male Patient. Archived Webinar by RenayeJamesHealthcareAdvisors This Community of Practice introduces participants to common depression and other mental health screening tools that are available to the health center population, and relays strategies to implement these tools into the health center’s standard operating procedures. This Community of Practice will provide steps on how to effectively collaborate with mental health providers to assist in managing depression and other co-occurring mental health conditions with a focus on school-based health, maternal health, and older adult patients.

Improving Colorectal Cancer Screening and Support Small Group Training Series Session 2: Supporting The Body: Cancer Pain Management and Integrative Care. Archived Webinar by MHPSalud This session builds Community Health Workers’ (CHWs) capacity to improve access to person-directed, holistic cancer care in agricultural worker communities. Through case studies, navigation strategies, and resource demonstrations, participants will strengthen their ability to guide individuals and families throughout the cancer care journey.

Improving Colorectal Cancer Screening and Support Small Group Training Series Session 3:The Self: Whole Person Self-Care for Patients. Archived Webinar by MHPSalud This session builds Community Health Workers’ (CHWs) capacity to improve access to person-directed, holistic cancer care in agricultural worker communities. Through case studies, navigation strategies, and resource demonstrations, participants will strengthen their ability to guide individuals and families throughout the cancer care journey.

Improving Colorectal Cancer Screening and Support Small Group Training Series Session 4: Supporting the Mind: Journaling and Emotional Healing. Archived Webinar by MHPSalud This session builds Community Health Workers’ (CHWs) capacity to improve access to person-directed, holistic cancer care in agricultural worker communities. Through case studies, navigation strategies, and resource demonstrations, participants will strengthen their ability to guide individuals and families throughout the cancer care journey.

Improving Diabetes Self-Management for Patients with Disabilities: Strategies for Engagement and Care Coordination. Archived Webinar by NCHPH This session focused on strengthening diabetes self-care support for patients with physical, sensory, intellectual, and developmental disabilities. It highlighted practical strategies to strengthen patient engagement and improve care coordination. Participants explored workflow adaptations, caregiver education approaches, and collaboration strategies with public housing groups to support continuity of care.

Improving Health Communication with Patients at Health Centers. Archived Webinar by Fenway In this webinar, we will discuss best practices for improving health communications during clinic visits, leveraging technology, and patient focused communication to build trust and optimize health outcomes for all health center patients.

Improving Health Outcomes: Strategic Data-Driven Interventions (February 12, 2026). Archived Webinar by CHC Join subject matter experts from Community Health Center, Inc. (CHCI) for an interactive 60-minute activity session on designing meaningful community health interventions. Through hands-on case studies and collaborative discussions, this session will explore the importance of data, connect their individual mission to broader healthcare goals, and develop practical strategies for robust data collection, impactful patient outreach, and transformative care delivery.

Incorporating Essential Components of Incident Command System (ICS) for Health Center Leadership. Archived Webinar by NACHC This interactive webinar aims to equip health center leadership with practical strategies to implement Incident Command System (ICS) principles in both emergency and day-to-day operations. Participants will learn how FEMA and CDC ICS frameworks intersect with health center operations, understand their role within the ESF-8 coordination structure, and learn how to embed ICS principles into routine management practices. Attendees will develop actionable plans to enhance their emergency preparedness, aligning with the CMS Emergency Preparedness Rule and Joint Commission standards.

Infectious Disease Risks and Management Post-disaster: Implications for Patients with HIV at Health Centers. Archived In-Person Training by Fenway This training will explore the increased infectious disease risks that arise after a disaster, with a particular focus on how these risks impact patients with HIV. We will discuss the critical role health centers play in managing and mitigating these risks, with best practices for ensuring that patients with HIV continue to receive the care and support they need in the aftermath of a disaster.

Integrated Mental Health. Archived Webinar by SBHA This webinar was about how the School-Based Health Alliance explored integrated mental health approaches to strengthen care coordination, foster collaboration, and expand the delivery of quality services for school-aged children. It highlighted strategies to address barriers, enhance communication with patients and their families, and improve health outcomes through coordinated, patient-directed care.

Integration of Oral Health in Team-Based Care Settings. Archived Webinar by CHC This training provides foundational principles and best practices for integrating oral health into health centers, including the history of integration, strategies for successful implementation, and a case study illustrating effective integration.

Interoperability Readiness Scorecard. Form by HITEQ This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time.

Introduction to Fetal Heart Monitoring Session 3: Implement Appropriate Clinical Interventions Based on Fetal Heart Monitoring Results. Archived Webinar by RenayeJamesHealthcareAdvisors This Community of Practice will provide education on the fundamentals of fetal heart monitoring. Participants will be able to: 1. understand the physiological principles of fetal heart monitoring, 2. accurately interpret fetal heart rate patterns and identify signs of fetal distress, 3. implement appropriate clinical interventions based on fetal heart monitoring results, and 4. enhance communication skills to effectively discuss fetal heart monitoring with patients and their families.

Introduction to Health Center Governance. Microlearning by NACHC Like all nonprofit organizations, health centers must be governed by a board of directors. This microlearning provides a high-level introduction to health center board roles for health centers. 

Introduction to Mobile Health. Archived Webinar by CapLink This training describes the mobile health landscape with an emphasis on health center presence, shares key mobile health resources, and provides practical advice for mobile programs.

It is Hurricane Season: Safety and Prevention Tips for Migratory and Seasonal Agricultural Workers. Patient Material by NCFH Resource to help Migratory and Seasonal Agricultural Workers (MSAW) get ready and prepare for hurricane emergencies.

Leadership Paradigms. Microlearning by NACHC This microlearning examines six leadership “paradigms” that examine key leadership perspectives in a health center setting.

Leadership Strengths and Gaps. Microlearning by NACHC This microlearning introduces the Wheel of Leadership, a practical tool for health center leaders to assess their own skills and guide personal growth. 

Making a Case: Food is Medicine in Primary Care Settings. Guide by NCFH Food is Medicine (FIM) programs have gained attention during the past years as an effective intervention for nutrition in efforts to improve chronic conditions, and health centers are a crucial part of those efforts. Learn why it is important and the benefits of it for patients, local economies, and health centers.

Management vs. Leadership. Microlearning by NACHC This microlearning explores the difference between management and leadership in a health center setting. It explains how leaders turn vison into action and support the development of others. 

Managing Patients Living with Hypertension. Archived Webinar by RenayeJamesHealthcareAdvisors This two-part webinar series focuses on diabetes and hypertension, exploring the intersection of their disease pathology and performance improvement. In this webinar, speakers will review the current guidelines for hypertension diagnosis and treatment and share strategies for care coordination and interprofessional collaboration to manage hypertension effectively.

Mapping Mobile Health Care Units: A Data Profile of Health Center Deployment and Growth. Infographic by CapLink This new infographic analyzes UDS data to highlight national trends in mobile health programs across the country, including geographic distribution and service patterns. This tool will help health centers identify service gaps, support capital development, and enhance emergency preparedness. (Released 2025)

Mergers & Acquisitions: The Role of the Health Center Board. Brief by NACHC This brief resource introduces foundational concepts in corporate consolidation, including merger and acquisition and address the board’s role.

Mobile Health Operations: A Foundational Planning Guide for Health Centers. Guide by NACHC Mobile health units meet patients where transportation and geography stand between them and care. This foundational guide gives health center leaders and operations staff a shared framework for doing that well. From defining scope on Forms 5A and 5B to building sustainable financing and measuring what matters. It’s the first in a series of resources from the NACHC Center for Mobile Health.

Mobilizing an Emergency Response for Agricultural Workers. Guide by NCFH This recently updated collection of resources provides health center staff and agricultural worker serving organizations with current and relevant information on emergency preparedness for agricultural workers to strengthen and improve planning and response efforts.

Models for Integrating Quality Improvement into Your Postgraduate NP and/or PA Training Program. Archived Webinar by CHC Community Health Center, Inc.’s (CHCI) NTTAP on Clinical Workforce Development shares a 60-minute webinar on integrating quality improvement (QI) into Postgraduate Nurse Practitioner (NP) and/or Physician Associate (PA) Training Programs. Explore practical models, hear a former resident’s perspective and real project examples, gain accreditation guidance, and best practices to strengthen programs.

NACHC Business Continuity Planning Interactive Learning Course. E-Learning by NACHC These interactive learning modules are intended to provide community health centers and primary care associations with self-guided learning tools to create and/or improve their business continuity plans and programs.

NACHC Microlearning: Health Center Needs Assessment. Microlearning by National TA and Coordination Center NTAP (NACHC) The microlearning video defines the Health Center Needs Assessment, describes the Health Resources and Services Administration, or HRSA, program requirements for the needs assessment, and outlines the process for conducting your needs assessment, including the identification of methods, data sources, and partnership models. 

NACHC SFDP Navigator® HRSA Sliding Fee Discount Program Compliance Tool. E-Learning by NACHC This elearning course is intended to provide health centers and primary care associations with self-guided learning tools to create and/or improve their business continuity plans and programs.

NACHC’s Health Center Program 101 eLearning Module. E-Learning by National TA and Coordination Center NTAP (NACHC) This eLearning program offers learners a self-paced, asynchronous course divided into five modules that provides a comprehensive overview of HRSA’s Health Center Program. The target audiences for this course are: 1) new staff at health centers looking for an orientation to HRSA’s Health Center Program; 2) existing staff at health centers looking for a refresher on the Health Center Program; and 3) health care organizations seeking to join the Health Center Program.

National Health Center T/TA Needs Assessment Infographic. Infographic by NACHC This infographic provides a summary of the key findings of the 2024 National Health Center Training and Technical Assistance (T/TA) Needs Assessment fielded to all health centers. It includes visual displays of responses and top T/TA needs by specific topic (based on individual responses) and preferred modalities

Navigating the Hidden Challenges of Health Centers' Role in Addressing the Opioid Crisis. Archived Webinar by RenayeJamesHealthcareAdvisors This technical assistance provides an overview of the opioid epidemic, the role of prescription practices that have led to widespread addiction, and steps to approach patients with substance use disorder. The training will discuss the impact that substance use disorder has on families, caregivers, and health care and behavioral health providers.

Needs Assessment and Strategic Planning. Microlearning by NACHC This microlearning provides an overview of needs assessments and strategic planning for health centers, including Health Center Program Requirements, needs assessment methods, and how the needs assessment can be integrated into and leveraged by the strategic planning process.

Nurse-Led Care Models in Homeless Health: Staffing, Care Delivery, and Sustainability. Report by NHCHC, NNCC Developed collaboratively by the National Health Care for the Homeless Council (NHCHC) and the National Nurse-Led Care Consortium (NNCC), this national publication highlights how nurse-led and nurse-involved care models can be created, sustained, and scaled to serve homelessness populations and residents of public housing. It features real-world staffing and service-delivery models, practical billing approaches, and compelling program vignettes drawn from successful initiatives nationwide.

Operational Budgeting Essentials: Turning Operational Data into Smarter Budget Decisions. Toolkit by NACHC Strong budgets begin with strong operational inputs. This foundational toolkit helps health center operations leaders identify, organize, and communicate the operational data finance teams need to build accurate, sustainable, and compliance-aligned budgets. Through practical tools, real-world scenarios, and hands-on exercises, participants will learn how staffing plans, patient demand forecasts, payer mix assumptions, purchasing needs, and operational trends directly impact budgeting and financial performance. The resource emphasizes collaboration between operations and finance while aligning with HRSA Compliance Manual expectations. Participants will leave with practical frameworks, templates, and strategies to support financially and operationally sustainable decision-making across their organization.

Operationalizing a Partnership to Improve Patient Care and Outcomes. Archived Webinar by NCMLP To learn how to operationalize a medical-legal partnership (MLP) within health center workflows to improve care coordination and patient outcomes. Discover best practices for screening, referrals, legal interventions, and compliance strategies that align MLPs with performance goals.

Optimizing Mental Health Outcomes Through Nutrition Integration. Archived Webinar by Bizzell US Explore how integrated primary care teams can strengthen chronic disease care by including nutrition services in the clinical workflows of mental health and substance use providers. Participants will gain practical insights from health center peers to build effective referral pathways, enhance team communication, and improve whole‑person care.

Optimizing the Role of Integrated Oral Health in Health Centers. Archived Webinar by CHC An informative 60-minute training on the role of integrated oral health in improving patient care. Through an interdisciplinary panel discussion and practical case study, expert panelists will illustrate how integration strengthens collaboration and enhances patient access. Dr. Sheela Tummala, Chief Dental Officer, at Community Health Center, Inc. (CHCI) presents.

Optimizing Your Health Center's EHR to Support HIV Prevention. Archived Webinar by Fenway This webinar will focus on how health centers can optimize their Electronic Health Record (EHR) systems to better support the provision and usage of medications for HIV prevention.

Oral Health Care for People with HIV at Health Centers. Archived Webinar by Fenway Join the National LGBTQIA+ Health Education Center for a webinar highlighting the unique oral health needs of people with HIV and discuss the ways in which health centers can provide effective, comprehensive oral care.

Partnership Development Toolkit. Toolkit by NACHC This toolkit is designed to support health centers understand and implement strategic partnership models to position themselves as adaptive, responsive, institutions capable of meeting the most challenging healthcare demands.

Patient-driven Progress: Using Feedback to Drive Health Center Improvement. Archived Webinar by Fenway This webinar will highlight best practices, real-world examples, and practical tools for integrating patient voices into quality improvement and organizational change for health centers.

Pediatric Depression Screening and Treatment Strategies ​. Archived Webinar by RenayeJamesHealthcareAdvisors This training provides a comprehensive overview of why depression screening tools are essential in pediatric care, highlighting their role in early identification, tracking symptoms, and guiding clinical decision-making within the context of the current pediatric mental health landscape. Participants will explore common obstacles to care and practical strategies to address them, while gaining an understanding of the key features and types of validated screening tools, including depression-specific and suicide risk assessments.

Pediatric Vision Service Expansion in Community Health Centers and School-Based Health Centers Toolkit. Toolkit by National TA and Coordination Center NTAP (NACHC) The Association of Clinicians for the Underserved (ACU) and Prevent Blindness will develop a high-level tool kit on pediatric vision services in CHCs and School-Based Health Centers (SBHC’s). Consulted experts include NACHC, School-Based Health Association (SBHA), ACU’s Vision Services Committee, the National Center for Children’s Vision and Eye Health, and other partners.

Performance Benchmarking Toolkit for California Health Centers - Updated 2025. Toolkit by CapLink During this period of rapid industry transformation, it is increasingly important for health centers to measure and monitor organizational data to inform financial management decisions and demonstrate value. Applying data analysis tools helps leaders more effectively track performance, engage staff, understand key drivers, and incorporate operational insights to position the health center for financial sustainability and continued success. This toolkit provides guidance in applying these concepts to better understand and improve a health center’s financial performance.

Performance Improvement: Learning the Methods to Improve Quality & Patient Safety – Session 1: Applying Proven Methods for Performance Improvement with FOCUS, PDSA, and DMAIC. E-Learning by RenayeJamesHealthcareAdvisors This Community of Practice is designed to teach health center staff performance improvement methods such as the PDSA (Plan-Do-Study-Act), DMAIC (Define-Measure-Analyze-Improve-Control) and LEAN, Root Cause Analysis, and FMEA (Failure Mode and Effects Analysis) to enhance patient safety. Each session will have case studies and describe the use of each performance improvement methodology and guide participants in leading a performance improvement activity at their health center.

Performance Improvement: Learning the Methods to Improve Quality & Patient Safety – Session 2: Building Better Patient Outcomes Using Lean and DMAIC. E-Learning by RenayeJamesHealthcareAdvisors This Community of Practice is designed to teach health center staff performance improvement methods such as the PDSA (Plan-Do-Study-Act), DMAIC (Define-Measure-Analyze-Improve-Control) and LEAN, Root Cause Analysis, and FMEA (Failure Mode and Effects Analysis) to enhance patient safety. Each session will have case studies and describe the use of each performance improvement methodology and guide participants in leading a performance improvement activity at their health center.

Performance Improvement: Learning the Methods to Improve Quality & Patient Safety Session 3: Charting the Path to Improve Performance and Patient Safety Using Root Cause Analysis. E-Learning by RenayeJamesHealthcareAdvisors This Community of Practice is designed to teach health center staff performance improvement methods such as the PDSA (Plan-Do-Study-Act), DMAIC (Define-Measure-Analyze-Improve-Control) and LEAN, Root Cause Analysis, and FMEA (Failure Mode and Effects Analysis) to enhance patient safety. Each session will have case studies and describe the use of each performance improvement methodology and guide participants in leading a performance improvement activity at their health center.

Power of Partnerships between Health Centers & Rural Hospitals. Case Study by National TA and Coordination Center NTAP (NACHC) This resource showcases innovative partnerships between health centers and rural hospitals that are redefining how communities address workforce shortages, access barriers, and population health challenges. Drawing from successful collaborations in three states, these case studies illustrate how shared vision, coordinated services, and community-centered investments can build adaptable rural health systems and advance long-term community well-being.

Preventative Screening for Sexually Transmitted Infections at Health Centers. Archived Webinar by Fenway This webinar will provide health centers with the knowledge and skills needed to effectively screen for and prevent sexually transmitted infections (STIs).

Prevention and Practice: Behavioral Health Amongst Individuals with Disabilities. Archived Webinar by NCHPH This two-session series provided health center teams with practical tools to strengthen colorectal cancer screening and follow-up care. Participants explored screening protocols, patient scenarios, and care coordination strategies that improve outcomes.

Promising Practice: Improving Care Coordination and Health Outcomes for Diabetic Patients through Medical and Dental Integration. Case Study by NNOHA CommUnityCare in Texas shares how their organization implemented medical and dental integration through NNOHA Integration of Diabetes and Oral Health Learning Collaborative to help improve the health outcomes of patients with diabetes.

Promising Practices for Ending the HIV Epidemic through Integrated MOUD Care. Fact Sheet by CSH, NHCHC Health centers play a vital role in prevention and treatment of HIV and Hepatitis C to improve overall access to care. This fact sheet provides an overview of best practices in engagement in care at this intersection and discusses prevention strategies to reduce rates of coinfection.

Public Agency Health Center Monograph. Monograph/Book by NACHC This monograph is a practical guide for public agency health centers operating within the Health Center Program. It clarifies key HRSA requirements, governance expectations, co-applicant board responsibilities, fiscal and personnel considerations, and common compliance challenges. This publication offers actionable guidance to support effective collaboration, strong oversight, and alignment with current federal expectations. It is an essential resource for understanding and strengthening the public agency health center model. Designed for public agencies, public health center leaders, co-applicant boards, and Primary Care Associations.

Reducing Suicide Risk for Patients at Health Centers. Archived Webinar by Fenway This webinar will focus on strategies and best practices for health centers to reduce suicide risk among patients. We will discuss risk factors and warning signs of suicidality and explore the critical role of health center staff in identifying and intervening with at-risk patients. Additionally, we will provide evidence-based suicide prevention practices, including strategies for collaborating with community resources.

Sample Information Blocking Policies, Procedures, and Templates. Policies/Guidelines by HITEQ This resource provides tools for health centers to comply with rules prohibiting information blocking. It outlines steps in using sample information blocking policies, procedures, and templates from HITEQ.

Sample Memorandum of Understanding. Guide Template by HealthPartnersIPVE This adaptable Memorandum of Understanding (MOU) includes recommendations for building and sustaining health center and domestic violence program partnerships.

School-Based Health Centers: Proven Success Strategies. Archived Webinar by RenayeJamesHealthcareAdvisors This webinar provides an overview of the importance of school-based health services in providing access to preventive and chronic care for school-aged children and the community. The presenters will share the steps to build a school-based health center and program, discuss staffing model options to meet patients' needs, and share recommendations for coordinating patients' care with the resources of a health center or the community.

Scripts and Shared Language to Strengthen Integrated Care. Microlearning by Bizzell US Effective communication is critical to successful integrated care in health centers. This 30-minute webinar will explore how shared language and the use of scripting can improve team collaboration, strengthen patient engagement, and create a more consistent patient-directed care experience. Participants will receive practical strategies to immediately apply in their own care settings.

Securing Affordable Financing for Your Health Care Expansion or Renovation Project (Webinar). Archived Webinar by CapLink Wondering if your health center qualifies for affordable, low-risk capital? You might be closer than you think. This webinar provided an overview of how health centers can access affordable, lower-risk financing through the HRSA Loan Guarantee Program (LGP). Capital Link’s experts shared insights, eligibility criteria, and real-world examples to help participants strengthen their readiness for capital development and secure affordable funding for their projects.

Setting SMART Leadership Goals. Microlearning by NACHC This microlearning addresses setting SMART leadership goals in a health center setting, a methodology to ensure that your goals are specific, measurable, achievable, relevant, and time-bound.

Sliding Fee Discount Program - The Fundamentals for Health Center Boards. Microlearning by NACHC This short video outlines the fundamentals of the Sliding Fee Discount Program that is required under the Health Resources and Services Administration (HRSA) Health Center Program. This video is intended for health center boards and addresses the following topics: What is the Sliding Fee Discount Program and why is it important? What does a health center board need to know about the Sliding Fee Discount Program? Tips for boards related to the Sliding Fee Discount Program

Small Group Training Series (Improving Colorectal Cancer Screening and Support). Archived Webinar by MHPSalud The Community Health Management Task Force, a collaboration of 13 National Training and Technical Assistance Partners, is excited to announce a 4-part National Learning Series. This series of four webinars will highlight promising practices that improve the prevention, treatment, and management of chronic conditions among health center patients through case studies on health literacy, co-occurring morbidities, patient experience, and food as medicine.

So You Want to Become a Health Center?. Guide by NACHC This publication is a practical roadmap for organizations considering whether and how to join the federal Health Center Program. It explains key pathways such as New Access Point funding and Look-Alike designation, while walking readers through eligibility, compliance, governance, financing, staffing, service delivery, and community needs assessment requirements. Designed for boards, executives, and planning teams, the guide helps organizations evaluate readiness and make informed strategic decisions about becoming a health center.

Spring 2026 FQHC Telehealth Factsheet. Fact Sheet by National TA and Coordination Center NTAP (NACHC) NACHC is re-launching its FQHC-specific Policy Finder to help Health Centers navigate evolving Medicaid telehealth reimbursement. In partnership with the Center for Connected Health Policy, this tool offers up-to-date, state-by-state policy info for all 50 states, D.C., Puerto Rico, and the Virgin Islands.

Staffing Emergency Management in Health Centers. Brief by NACHC This document explores the benefits of staffing Emergency Management positions, the challenges faced by health centers in this area, and strategic approaches to overcome these obstacles. By understanding and addressing these factors, health centers can enhance their preparedness and response capabilities, ultimately fostering a safer environment for all.

Standing Orders on Diabetes Management (March 26, 2026). Archived Webinar by CHC Presented by Mary Blankson, Chief Nursing Officer, and Natalie Bycenski, Senior Nurse Manager, at Community Health Center, Inc. (CHCI), this 60-minute activity session will explore how to implement effective standing orders for diabetes management, drawing from national best practices and CHCI’s organizational guidelines. Expert faculty will highlight the key roles of Registered Nurses (RNs) and Medical Assistants (MAs) in streamlining clinical processes, training, and credentialing.

Strategic Planning and the Board's Role. Microlearning by NACHC This microlearning provides an overview of the board’s role in strategic planning, including an overview of the board and management staff roles during different phases of the process, and practical ways for boards to partner with the Chief Executive Officer (CEO) and their management teams around strategic planning.

Strategic Planning Overview. Microlearning by NACHC This microlearning provides an overview of strategic planning for health centers, including Health Center Program Requirements, strategic planning fundamentals, components of a strategic plan and planning process, and different approaches to strategic planning.

Streamline Fall 2025 Article - Health Network: The GPS that Guides Patients Through Our Health System. Report by MCN This article will provide Heath Center Grantees the information needed to understand how to enroll their mobile patients into Migrant Clinicians Network's Health Network program for continuity of care while they move. Including Health Network services will increase access to person centered appropriate health services in a timely manner for their mobile patients.

Strengthening Emergency Preparedness: Overcoming Barriers and Fostering Partnerships (March 12, 2026). Archived Webinar by CHC Join subject matter experts from Community Health Center, Inc. (CHCI) and Jensen Hughes for a dynamic discussion on addressing the complex challenges that shape community health. This 60-minute session will explore strategies to overcome barriers, build partnerships, and integrate emergency preparedness into organizational planning.

Strengthening Emergency Preparedness: Overcoming Barriers and Fostering Partnerships (March 19, 2026). Archived Webinar by CHC Join Matthew Griswold, Facilities Director, Community Health Center, Inc. (CHCI) for an interactive 60-minute activity session on innovative approaches to emergency preparedness. Through case studies and best practices, this session will highlight how to build partnerships and develop a comprehensive emergency preparedness plan that will strengthen your health center's response and long-term sustainability.

Strengthening Oropharyngeal Cancer Screening in Dental Settings Webinar. Archived Webinar by NCHPH, NNOHA Hosted by the National Center for Health in Public Housing (NCHPH) and the National Network for Oral Health Access (NNOHA), this session highlighted practical approaches for integrating oropharyngeal cancer screening into dental and primary care workflows. The session reviewed common risk factors, including tobacco use and Human Papillomavirus (HPV) infection, and discussed prevention strategies such as HPV vaccination and patient education. Participants gained practical insight into how health centers can strengthen screening efforts, support cancer prevention, and promote coordinated care across clinical teams serving residents of public housing.

Strengthening Partnerships to Support the Health of Homeless Families. Archived Webinar by NHCHC, SBHA This webinar was about how the School-Based Health Alliance and the National Health Care for the Homeless Council examined key factors and opportunities to enhance care for families experiencing homelessness or at risk of becoming homeless. It explored effective strategies for fostering strong partnerships between health centers, schools, and community organizations, while advancing family-centered approaches to improve access to and quality of care.

Strengthening Rural Health Centers: Challenges, Innovations and Opportunities. Fact Sheet by NACHC, NCHPH This fact sheet is intended for policymakers, health center leaders, advocates, and other stakeholders interested in strengthening the rural health care safety net. It highlights the essential role that rural health centers play in providing comprehensive, affordable care to communities across rural America while examining the unique challenges these communities face, including workforce shortages, geographic barriers, and limited health care infrastructure. The publication describes how rural health centers leverage team-based care, telehealth, and community-centered approaches to improve access and outcomes and identifies key policy and investment opportunities to strengthen rural health systems.

Success with Childhood Lead Screening, A Team Approach. Archived Webinar by RenayeJamesHealthcareAdvisors This webinar will orient participants to the detrimental effects of lead exposure on children's health by explaining lead screening national guidelines and metrics and follow-up care. Presenters will share the importance of the healthcare team in the screening process, patient and family education, data collection, follow-up, and health outcomes.

Team-Based Diabetes Care Across the Lifespan – Session 1: Optimizing the Use of Diabetes Educators. Archived Webinar by RenayeJamesHealthcareAdvisors This training series explores the incorporation of Community Health Workers (CHWs), care managers, diabetes educators, behavioral health professionals, and endocrinologists in advancing team-based diabetes care for pediatric, maternal, and geriatric populations. Participants will gain the knowledge and tools to enhance communication, coordination, and outcomes in diabetes management across various care settings.

Team-Based Diabetes Care Across the Lifespan Session 2: The Endocrinologist: An Essential Team Member. Archived Webinar by Bureau of Primary Health Care and Renaye James Healthcare Advisors This training series explores the incorporation of Community Health Workers (CHWs), care managers, diabetes educators, behavioral health professionals, and endocrinologists in advancing team-based diabetes care for pediatric, maternal, and geriatric populations. Participants will gain the knowledge and tools to enhance communication, coordination, and outcomes in diabetes management across various care settings.

Team-Based Strategies for Hypertension Management in Health Centers. Archived Webinar by CHC Join subject matter experts from Community Health Center, Inc. (CHCI) for a 60-minute session on team-based approaches to hypertension management. This session will explore coordinated care models and team-based engagement strategies that support blood pressure control beyond the traditional office visit. Participants will gain insight into practical tools and approaches that support comprehensive hypertension care.

Tele-Behavioral Health: Improving Access, Engagement, and Health. Archived Webinar by Bizzell US This training highlights practical strategies to implement and optimize tele-behavioral health in health center settings for mental health and substance use disorder care. It includes insights on best practices to consider for developing a strategic plan, documentation, billing, and coding, preparing patients and providers, and process improvement. Common challenges and rules and regulations to support tele-behavioral health implementation and quality improvement will also be explored.

Teledentistry Readiness Assessment. Guide by NNOHA This assessment helps health centers determine their level of readiness to implement teledentistry services.

The Building Blocks to An Effective Community Health Worker Program – Part 1: First Steps. Archived Webinar by RenayeJamesHealthcareAdvisors This webinar is designed to guide health centers in developing a center of high reliability, where safety, quality, and patient-centered care are prioritized. Participants will learn the principles and practices of high-reliability organizations (HROs) and how to implement strategies for patients and staff.

The Effect of Syndemics on Public Housing Residents and Other Medically Underserved Populations. Archived Webinar by NCHPH This session examined how multiple co-occurring health conditions interact to increase risk among individuals living in public housing and other medically underserved communities. The session highlighted how factors such as housing instability, food access, substance use disorders, and limited access to care contribute to these challenges. Participants learned practical approaches to strengthen care planning, improve coordination across services, and support more effective patient-centered care.

The Rise of Virtual Prenatal and Postpartum Visits. Archived Webinar by RenayeJamesHealthcareAdvisors While some prenatal appointments must be conducted in person, many of the routine monitoring required during pregnancy can be done at home and self-reported to providers. This webinar explores these opportunities and demonstrates how telehealth creates the opportunity for postpartum care and support.

The Role of Mobile Healthcare in Health Center Operations. Report by CapLink Mobile healthcare, also referred to as mobile health, mobile clinics, and mobile health units (MHUs), is an alternative, flexible, and cost-effective approach to bringing a wide range of healthcare services—such as medical, dental, behavioral, vision, and even mammography—directly to underserved and hard-to-reach patients. This report, developed with support from HRSA, reviews the basics of mobile healthcare and provides tools and guidance on where to begin in designing a mobile health unit. (Released 2025).

The Rural Health Center Landscape: Data, Challenges, and Insights. Archived Webinar by CapLink This training explores key trends, data insights, and strategies—featuring a special Q&A with William Edwards, CFO of G.A. Carmichael Family Health Center.

Tips for Health Center Boards for Evaluating the Sliding Fee Discount Program. Videorecording by NACHC Health center boards are required to adopt, review and evaluate at least once every three years, and, as needed, approve updates to the Sliding Fee Discount Program as noted in Chapter 19: Board Authority in the Health Resources and Services Administration (HRSA) Health Center Program Compliance Manual. This short video provides tips on how boards can work with the health center CEO to evaluate and approve updates to the Sliding Fee Discount Program. It contains sample data and questions a board may wish to ask as part of this process.

Tools and Strategies for Nutrition and Physical Activity Quality Improvement Project ECHO Model Sessions. Archived Webinar by NCHPH This four-session Project ECHO model series engaged health centers in an interactive, case-based learning experience focused on nutrition and physical activity quality improvement. Participants applied evidence-based nutrition, lifestyle medicine principles and collaborative behavior-change strategies to develop practical, quality improvement–driven plans that support sustained healthy behaviors across the lifespan of health center patients.

Training the Next Generation: Health Professions Students Roadmap (Part 1). Archived Webinar by CHC This two-part webinar explores how to train the next generation of health professionals by restructuring your organization’s student training program. Experts from Community Health Center, Inc. (CHCI) will share a roadmap, best practices, and lessons learned to build an effective and sustainable health professions student training program.

Transforming Rural Healthcare Through The HRSA LGP. Case Study by CapLink This publication, developed with support from HRSA, describes how Grace Health leveraged the HRSA Health Center Facility Loan Guarantee Program (LGP) to overcome barriers like aging infrastructure, fragmented services, and limited access to rural healthcare to complete two capital projects that reshaped their care delivery.

Treating Alcohol Use Disorder in an Integrated Care Setting. Microlearning by Bizzell US What’s your next step following a positive patient screening for alcohol use disorder (AUD)? Reinforce your skills and confidence with a discussion of motivational interviewing techniques to support patient-directed treatment plans with an introduction to the National Institute on Drug Abuse Tobacco, Alcohol, Prescription medication, and other Substance use (TAPS) screening and assessment tool.

Understanding Emergency Preparedness within Health Centers: Foundational Principles, Financial Strategies, and Operational Continuity. Archived Webinar by CHC This training offers health center leaders a comprehensive overview of foundational principles and best practices in emergency management to ensure patient safety during disruptions, including actionable steps for developing an Emergency Preparedness Plan and Committee at your health center.

Updated Health Related Needs Hub. Toolkit by NCFH An updated Health Related Resources Hub is now available, including updated tools to support Health Center staff in assessing health related needs, evaluating efforts, identifying challenges, and planning and documenting strategies to improve Agricultural Worker health outcomes.

Updates in HIV Prevention at Health Centers. Archived Webinar by Fenway This webinar will provide a comprehensive review of advancements in HIV prevention. We will discuss updated guidelines and best practices for medication prescribing and monitoring, emerging agents, and other new developments.

Using Data to Demonstrate Impact on Health Care Access. Report by CapLink, NHCHC This report highlights the operational performance, economic impact, and continued value of health centers that serve homeless populations in advancing access to quality care. These health centers provide comprehensive, patient-centered care for patients facing complex health needs.

Using Health IT and EHRs to Address the Burden Providers Experience. Guide by HITEQ This piece outlines organizational-level approaches to address provider burden with health IT, gleaned from several years of literature review and work with health centers.

Utilizing AI Tools to Amplify Community Health Workers (CHW’s) Impact within Health Centers: A 2-Week Starter Plan. Brief by MHPSalud This article will explore strategies to provide CHWs with health practices that connect individuals with healthcare providers and bridge the gaps to access care.

Value Based Care 101 Resource for Health Center Staff. Guide by NACHC As healthcare systems accelerate their transition from volume to value, the role of care teams has emerged as a critical determinant of success in value-based care (VBC) models. This publication reviews what value-based care is, why health centers should implement value based care, the types of value based payment models, and how health centers can succeed in value based care.

Value Based Payment Contract Review Checklist for FQHCs. Form by HITEQ The checklist will walk you through a series of common considerations for contracts you may receive from payers, with a specific focus on contracts that include value-based payment components. Work through this checklist to be sure you understand these considerations and to help you flag any outstanding issues for legal and/or consultant review prior to execution of the contract.

Value Transformation Framework Action Brief: Developing your Health Center’s Value-Based Payment Goals. Brief by NACHC To assess your organization’s readiness for value-based care, evaluate organizational capabilities, infrastructure, and readiness to transition from fee-for-service models to value-based payment arrangements. This Action Brief offers guidance on how to analyze your patient population and current health plan contracts to develop health center specific value-based care goals for the next 12 to 18 months.

What Are Health-Related Needs and Why Do They Matter?. E-Learning by NACHC In this session, we will focus on building shared understanding and common language around health-related needs, also known as HRNs. This session is introductory and foundational. It sets the stage for later sessions that will go deeper into screening, workflows, and action.

What to Do with the Information You Collect. Microlearning by NACHC In this session, we focus on what happens after health-related needs screening. Collecting information is only the first step. The value of screening comes from how that information is used to support patients, guide care, and inform decision-making.

What's Your Plan for Implementing a Safety-Focused Workplace? Learning Modules. E-Learning by RenayeJamesHealthcareAdvisors In this asynchronous learning module, participants will learn the principles of a safety-focused workplace. The training will provide recommendations on how health center staff can develop a plan to introduce, monitor, and sustain safety to create a positive and productive workplace.

Working Together and Building for the Future. Microlearning by NACHC In this session, we focus on what happens after health-related needs screening. Collecting information is only the first step. The value of screening comes from how that information is used to support patients, guide care, and inform decision-making.