Health Information Technology (HIT), data, and telehealth are transformative tools for community health centers in the modern healthcare landscape. HIT systems, including Electronic Health Records (EHRs), Practice Management Software (PMS), and Clinical Decision Support (CDS) Systems, enable efficient and accurate collection, storage, and retrieval of patient information, leading to better-coordinated care. Leveraging data analytics allows health centers to identify trends, measure outcomes, and pinpoint areas for quality improvement and targeted interventions. Telehealth expands access to care, particularly for patients in remote areas or those facing transportation barriers, by enabling virtual visits and remote monitoring.
These resources have been developed by the National Training and Technical Assistance Partners (NTTAPs). Check back as new resources are continually added.
A Guide to Essential Cybersecurity Tasks for Health Centers.
Guide by HITEQ
In an increasingly connected healthcare landscape, health centers face a dual challenge: the rising tide of cyber threats and the need to comply with stringent data protection regulations, all while managing limited resources. Many Health Center leaders, IT Managers, and Compliance Directors are trying to ensure that they are properly addressing the ongoing tasks related to compliance and security. The guide provides the baseline of day-to-day tasks that health center IT and Compliance staff should consider to protect their systems and comply with regulatory requirements. References and recommended frequency for each task are included as well.
Addressing IPV/HT with New OCHIN Smart Tools.
Guide by HealthPartnersIPVE
Developed in partnership with OCHIN, this Health Information Technology (HIT) Memo discusses how health centers (HCs) can partner with HIT platforms to improve patient quality of care and privacy. This resource explains the lessons learned from our recent development of the OCHIN EHR Smart tool and publicizes its availability to OCHIN members and others.
Artificial Intelligence & The Role of the Health Center Board.
Brief by NACHC
This brief resource introduces foundational concepts about Artificial Intelligence in health centers and discuss the role of the board.
Artificial Intelligence and Health Centers.
Microlearning by NACHC
This microlearning addresses the use of artificial intelligence (AI) in health centers and serves as an introduction to its potential benefits, risk, and responsible practices.
Confidentiality in the Age of Open Notes.
Brief by HealthPartnersIPVE
This educational brief explores confidentiality policies and practices, safety considerations for survivors, methods for disclosing limits of confidentiality to patients, electronic health record (EHR) adaptations, tracking intimate partner violence, human trafficking, and exploitation (IPV/HT/E) measures in the Uniform Data System (UDS), and client-centered approaches to care. Protecting survivor confidentiality is a cornerstone of clinical care. This brief includes practical considerations to help health centers (HCs) adapt to the evolving landscape of telemedicine and patient access to medical records. HCs can utilize the featured practices, policies, and resources to protect the confidentiality and increase the safety of survivors of IPV/HT/E.
Connected Communities Health Initiative: Prevention and Action in Primary Care Practice.
Archived Webinar by AAPCHO, FJ, NCFH, NCHPH
This second session of the Connected Communities Health Initiative (CCHI) “Understanding and Addressing the Childhood Chronic Disease Crisis” Webinar Series explores tools and strategies to address the root cause of rising childhood chronic diseases and how to incorporate them into commonly used platforms, as well as discuss new documentation strategies for health center teams.
Data Management: Person-Directed Approaches and Perspectives.
Infographic by CSH
This infographic enhances users understanding of systems and point-of-care data practices. Analyzing national best practices of data and person-directed approaches to initiate and deepen data practices on the systems and point-of-care level, to improve health outcomes, and to incorporate patient voice and agency in data collection, sharing, and decision-making.
Guide to the Health IT Financial Forecasting Tool.
Guide by CapLink
Health Information Technology (health IT) is an essential foundation for delivering highquality, coordinated care in today’s healthcare environment. However, implementing and maintaining these systems requires thoughtful planning and sustainable financial investment, particularly for health centers that serve safety net populations.
This Excel-based Health IT Financial Forecasting Tool is designed to help community
health centers clearly and comprehensively document both the costs and funding sources
associated with health IT systems.
Health and Housing: A Guide to Key Outcomes and Data Tracking.
Guide by CSH
This guide enhances understanding of the health conditions experienced by individuals navigating housing instability. Utilizing existing data elements monitored at the intersection of health and housing allows professionals to reduce the administrative burden associated with new data tracking mechanisms while streamlining operations to improve health outcomes.
Health Center Guidelines for Implementing FHIR and the Information Blocking Rule.
Policies/Guidelines by HITEQ
This resource provides guidance to health centers for implementing FHIR in compliance with the Information Blocking Rule.
Interoperability Readiness Scorecard.
Form by HITEQ
This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time.
Interoperability Readiness Scorecard (Printable Version).
Template by HITEQ
This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time.
Intimate Partner Violence and Elder Abuse in Later Life: Educational Brief.
Brief by HealthPartnersIPVE, NCECE
Health Partners on IPV + Exploitation and NCECE developed an educational brief on assessing for intimate partner violence (IPV) and abuse in older adults. The brief summarizes IPV risk factors, health impacts and clinical responses; in addition to strategies for building community program partnerships and referrals.
Optimizing Your Health Center's EHR to Support HIV Prevention.
Archived Webinar by Fenway
This webinar will focus on how health centers can optimize their Electronic Health Record (EHR) systems to better support the provision and usage of medications for HIV prevention.
Performance Measure Data Definition Worksheet.
Form by HITEQ
The Performance Measure Data Definition Worksheet can be used during the Quality Improvement (QI) process to assess the alignment of your health center’s workflows and documentation and your EHR vendor’s reporting logic processes.
Sample Information Blocking Policies, Procedures, and Templates.
Policies/Guidelines by HITEQ
This resource provides tools for health centers to comply with rules prohibiting information blocking. It outlines steps in using sample information blocking policies, procedures, and templates from HITEQ.
The Pivotal Role of Data in Dentistry in Improving Health Outcomes.
Archived Webinar by CHC
This training highlights the essential role of dentistry in improving health by showcasing strategies for collecting and using data to design and implement interventions that maximize dental contributions and promote clinical excellence in health center settings.
Using Health IT and EHRs to Address the Burden Providers Experience.
Guide by HITEQ
This piece outlines organizational-level approaches to address provider burden with health IT, gleaned from several years of literature review and work with health centers.
Utilizing AI Tools to Amplify Community Health Workers (CHW’s) Impact within Health Centers: A 2-Week Starter Plan.
Brief by MHPSalud
This article will explore strategies to provide CHWs with health practices that connect individuals with healthcare providers and bridge the gaps to access care.
Value Transformation Framework Action Brief: Payor Data.
Brief by NACHC
This action brief focuses on how payor data can be leveraged, how payor data is received by the health center (and at what frequency), and the health information technology (HIT) infrastructure necessary to integrate and transform payor data into actionable community health management solutions.
