Workforce

Learning Brief

Community Health WorkerA skilled and sufficient workforce is a critical component of community health centers, enabling them to deliver comprehensive and patient-centered care. Building the workforce includes:

  • Health Professions Education and Training (HP-ET)
  • Leadership Skills
  • Recruitment
  • Retention
  • Team-Based Care
  • Use of Data, Tools, and Dashboards

These resources have been developed by the National Training and Technical Assistance Partners (NTTAPs) and provide an introduction to the topic area through the systems-based Ready-Set-Go approach.

Read More About the Ready-Set-Go Approachtriangular arrow

Ready

Ready: This initial stage provides foundational knowledge through introductory resources, ensuring users have a solid understanding of the basics.
  • Asynchronous Learning Module: Getting Started with De-escalation Techniques in the Health Care Setting. E-Learning developed by RenayeJamesHealthcareAdvisors.
  • BPHCurates: Workforce Career Pathways Resource Packet. Resource Compendium Information Package developed by BPHC.
  • Change Management Models. Microlearning developed by NACHC.
  • Change Management: Module 1. E-Learning developed by NACHC.
  • Farmworker Health Network Training and Technical Assistance Resources for Health Centers Serving Agricultural Workers. Information Package developed by FJ, HOP, MCN, MHPSalud, NCFH, NACHC.
  • Health Professions Student Training Webinar: Assessing Organizational Capacity. Archived Webinar developed by CHC.
  • Improving Health Outcomes: Strategic Data-Driven Interventions (January 29, 2026). Archived Webinar developed by CHC.
  • Introduction to Food As Medicine and Mindful Nutrition. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Investing in Community Health Workers (CHWs): Strengthening Role Clarity, Training Pathways, and Resources. Archived Webinar developed by CHC.
  • Management vs. Leadership. Microlearning developed by NACHC.
  • Mapping Mobile Health Care Units: A Data Profile of Health Center Deployment and Growth. Infographic developed by CapLink.
  • National Health Center T/TA Needs Assessment Infographic. Infographic developed by NACHC.
  • NNOHA Workforce Chapter: Operations Manual. Manual developed by NNOHA.
  • Part 1: Training the Next Generation Within Health Centers (2-part series). Archived Webinar developed by CHC.
  • STAR² Center Intergenerational Workforce Fact Sheet. Fact Sheet developed by ACUsStar2Center.
  • Strengthening Rural Health Centers: Challenges, Innovations and Opportunities. Fact Sheet developed by NACHC, NCHPH.
  • The Growing Provider Shortage Revisited. Report developed by ACUsStar2Center.
  • Training the Next Generation: Health Professions Students Roadmap (Part 1). Archived Webinar developed by CHC.
  • Understanding and Addressing the Childhood Chronic Disease Crisis: Prevention and Action in Primary Care Practice. Archived Webinar developed by NCECE, SBHA.
  • Youth with Disabilities and Human Trafficking (Educational Brief). Brief developed by HealthPartnersIPVE.

    • Set

    Building on the foundation, the Set stage offers more complex resources, allowing users to delve deeper into the subject matter and develop advanced comprehension.
  • Academic Partnerships to Foster Multidirectional Learning and Reinforce our Health Center Workforce. Archived Webinar developed by NCHPH.
  • Accountability Within Teams. Microlearning developed by NACHC.
  • Best Practices for Community Health Worker (CHW) Practice-Based Learning Placements. Report developed by MHPSalud.
  • Building & Sustaining Community Health Worker Programs in Health Centers: Building Stronger Teams: Community Health Worker Collaboration, Role Alignment & Tues, 2/4/2026 Tues, 3/10/2026 Session 3: Workforce Recruitment and Retention Strategies Workflow Design. Guide developed by MHPSalud.
  • Building & Sustaining Community Health Worker Programs in Health Centers: Groundwork for Success: Understanding the Community Health Worker Role in Health Centers. Guide developed by MHPSalud.
  • Building & Sustaining Community Health Worker Programs in Health Centers: Sustaining and Growing Your Community Health Worker Program: Workforce Well-Being & Long-Term Program Development. Guide developed by MHPSalud.
  • Building & Sustaining Community Health Worker Programs in Health Centers: Workforce Recruitment and Retention Strategies. Guide developed by MHPSalud.
  • Building a High-Reliability Organization. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Change Management Models (Part ll). Microlearning developed by NACHC.
  • Chief Workforce Officer (CWO) Self-Assessment. Form developed by ACUsStar2Center, NACHC.
  • Chief Workforce Officer Core Competencies. Guide developed by NACHC, ACUsStar2Center.
  • Communication and Customer Service for the Dental Department. E-Learning developed by NNOHA.
  • Connected Communities Health Initiative: Prevention and Action in Primary Care Practice. Archived Webinar developed by AAPCHO, FJ, NCFH, NCHPH.
  • Diving into Documentation, Billing, and Coding: Behavioral Health Integration. Archived Webinar developed by Bizzell US.
  • Employee-Focused Career Pathways: Supporting the Full Scope of Talent in the Mental Health Workforce. Archived Webinar developed by ACUsStar2Center.
  • Financial Assessment for Provider Turnover Tool. Aid/Kit Website developed by ACUsStar2Center.
  • Growing the Next Generation of Health Center Executives. Archived Webinar developed by NACHC.
  • Health Center Board Composition, Recruitment, and Orientation. Policies/Guidelines developed by NACHC.
  • Health Center Comprehensive Workforce Plan Template. Template developed by ACUsStar2Center.
  • Health Center Leaders: Developing Community Health Worker Career Pathways: Community Health Worker Professional Development. Guide developed by MHPSalud.
  • Health Center Leaders: Developing Community Health Worker Career Pathways: Exploring Apprenticeship & Training Programs. Guide developed by MHPSalud.
  • Health Center Leaders: Developing Community Health Worker Career Pathways: Sustaining and creating opportunities for professional growth. Guide developed by MHPSalud.
  • Health Center Leaders: Developing Community Health Worker Career Pathways: Sustaining and Creating Opportunities for Professional Growth. Guide developed by MHPSalud.
  • Health Center Onboarding Checklist. Template developed by ACUsStar2Center.
  • Health Centers Serving Veterans: The US Department of Veteran Affairs Graduate Medical Education Pilot. Archived In-Person Training developed by NACHC.
  • Implementing Staff Satisfaction Surveys Infographic. Infographic developed by ACUsStar2Center.
  • Implementing Support Strategies and Practices for the Community Health Workforce. Brief developed by MHPSalud.
  • Increasing Access to Comprehensive Care: The Crucial Role of the Community Health Worker. Archived Webinar developed by CHC.
  • Introduction to Fetal Heart Monitoring Session 1: Understanding the Physiologic Principles of Fetal Heart Monitoring. Archived Webinar developed by Bureau of Primary Health Care and Renaye James Healthcare Advisors.
  • Leadership Paradigms. Microlearning developed by NACHC.
  • Leadership Strengths and Gaps. Microlearning developed by NACHC.
  • Managing Chronic Pain: Maximizing Benefits and Minimizing Risks webinar. Archived Webinar developed by Bizzell US.
  • Managing Patients Living with Hypertension. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Mental Health and Substance Use Disorder Integration: Workforce Shortages, Retention, and Resilience. Archived Webinar developed by Bizzell US.
  • Models for Integrating Quality Improvement into Your Postgraduate NP and/or PA Training Program. Archived Webinar developed by CHC.
  • Partnering with Academic Institutions to Develop Service Learning Programs: Strategies for Community Health Centers. Guide developed by NNOHA.
  • Preparing Mental Health Leaders. Proceedings/Minutes Archived Webinar developed by ACUsStar2Center.
  • School-Based Health Centers: Proven Success Strategies. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Setting SMART Leadership Goals. Microlearning developed by NACHC.
  • Staffing Emergency Management in Health Centers. Brief developed by NACHC.
  • Strengthening Health Center Primary Care: The Role of NP Residency Programs and Partnerships. Archived Webinar developed by NNCC.
  • Success with Childhood Lead Screening, A Team Approach. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Team-Based Diabetes Care Across the Lifespan – Session 1: Optimizing the Use of Diabetes Educators. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Team-Based Diabetes Care Across the Lifespan Session 2: The Endocrinologist: An Essential Team Member. Archived Webinar developed by Bureau of Primary Health Care and Renaye James Healthcare Advisors.
  • Team-Based Diabetes Care Across the Lifespan Session 3: Using Community Health Workers and Care Managers. Archived Webinar developed by Bureau of Primary Health Care and Renaye James Healthcare Advisors.
  • Team-Based Diabetes Care Across the Lifespan Session 4: Integrating Behavioral Health Providers Into Diabetes Care. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Team-Based Strategies for Hypertension Management in Health Centers. Archived Webinar developed by CHC.
  • The Pivotal Role of Data in Dentistry in Improving Health Outcomes. Archived Webinar developed by CHC.
  • The Pivotal Role of Registered Nurses (RNs) in Improving Health Outcomes. Archived Webinar developed by CHC.
  • The Role of Food for Health Programs in Community Health. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Turnover Calculator Tool. Aid/Kit Website developed by ACUsStar2Center.
  • Using Health IT and EHRs to Address the Burden Providers Experience. Guide developed by HITEQ.
  • Workforce Self-Assessment. Aid/Kit Website developed by ACUsStar2Center.

    • Go

    The final stage focuses on practical application, providing implementation resources and promising practices to guide users in putting their knowledge into action.
  • Approaches to Clinical Management for Substance Use Disorder During Pregnancy. Archived Webinar developed by Bizzell US.
  • Behavioral Health Integration 2.0: Meeting the Moment with Collaborative Care Models (Connecticut Primary Care Association). Archived In-Person Training developed by CHC.
  • Best in Show: Screening, Brief Intervention, and Referral to Treatment (SBIRT) Tips and Tricks. Archived Webinar developed by Bizzell US.
  • C-Suite Toolkit: Building Your Health Professions Education and Training (HP-ET) Program. Toolkit developed by ACUsStar2Center.
  • Change Management, Module II. E-Learning developed by NACHC.
  • Dental Therapy Employment Manual for Michigan Community Health Centers. Manual developed by Michigan Primary Care Association.
  • Diabetes Care Management: The Right Way - Part 1. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Implement Behavioral Health Training Programs to Address a Crucial National Shortage in Community Health Care Settings. Archived Webinar developed by CHC.
  • Implementing Nurse Practitioner and Physician Assistant/Associate Postgraduate Training Programs. Archived Webinar developed by CHC.
  • Implementing Support Strategies for Community Health Workers to Support Older Adults and Their Caregivers. Guide developed by MHPSalud.
  • Improving HIV Linkage to Care by Completing a Comprehensive Sexual History for Older Adults. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Nurse-Led Care Models in Homeless Health: Staffing, Care Delivery, and Sustainability. Report developed by NHCHC, NNCC.
  • Part 2: Training the Next Generation Within Health Centers (2-part series). Archived Webinar developed by CHC.
  • Pediatric Behavioral Health Integration webinar. Archived Webinar developed by Bizzell US.
  • Scripts and Shared Language to Strengthen Integrated Care. Microlearning developed by Bizzell US.
  • Standing Orders on Diabetes Management (March 26, 2026). Archived Webinar developed by CHC.
  • STAR² Center Financial Assessment for Provider Turnover Tool. Template developed by ACUsStar2Center.
  • Strengthening Diabetes Self-Monitoring Education and Support. Archived Webinar developed by CHC.
  • The Role of Health Centers to Provide Primary Care for Justice-Involved Individuals in Medically Underserved Communities. Archived Webinar developed by NCHPH.
  • Tips to Structuring Your Behavioral Health Program. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • Treating Alcohol Use Disorder in an Integrated Care Setting. Microlearning developed by Bizzell US.
  • Understanding the Impact and Management of Food Addiction for Rising Risk BMI. Archived Webinar developed by RenayeJamesHealthcareAdvisors.
  • User's Guide for the Implementation of In-House Dental Assistant Training Programs. Guide developed by NNOHA.

    • This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.