Telehealth

Resource List

Community Health WorkerHealth Information Technology (HIT), data, and telehealth are transformative tools for community health centers in the modern healthcare landscape. HIT systems, including Electronic Health Records (EHRs), Practice Management Software (PMS), and Clinical Decision Support (CDS) Systems, enable efficient and accurate collection, storage, and retrieval of patient information, leading to better-coordinated care. Leveraging data analytics allows health centers to identify trends, measure outcomes, and pinpoint areas for quality improvement and targeted interventions. Telehealth expands access to care, particularly for patients in remote areas or those facing transportation barriers, by enabling virtual visits and remote monitoring.

These resources have been developed by the National Training and Technical Assistance Partners (NTTAPs). Check back as new resources are continually added.

  • Addressing Prenatal Care through Telehealth Services for Agricultural Worker Women. Patient Material by NCFH NCFH developed a new resource titled “Addressing Prenatal Care through Telehealth Services for Agricultural Worker Women.” This resource helps agricultural worker women access easy-to-understand guidance to navigate prenatal care through both in-person and telehealth visits. Available in English and Spanish.
  • Building Ready and Responsive School-Based Health Center Telehealth Programs Webinar. Archived Webinar by SBHA This webinar is designed for providers and administrators working with schools, focusing on how school-based health centers can effectively partner with school communities to implement telehealth during emergencies. Participants gain practical strategies to strengthen coordination, ensure rapid response, and support student health outcomes through efficient and reliable telehealth systems.
  • Diving into Documentation, Billing, and Coding: Behavioral Health Integration. Archived Webinar by Bizzell US This is the second in a two-part series. It delves into the deeper challenges related to behavioral health integration (BHI) documentation, billing, and coding in health centers. It reviews current Centers for Medicare and Medicaid Services (CMS) billing rules and strategies for appropriate documentation and coding of integrated behavioral health services in a community health center setting. The speaker also addresses documentation, billing, and coding considerations for substance use disorder treatment and remote delivery of behavioral health services.
  • Emergency Preparedness for Children and Families Using Mobile Van Services. Archived Webinar by RenayeJamesHealthcareAdvisors Participants will learn about the strategic planning, operational considerations, and best practices for deploying mobile vans to respond to emergencies for children and families and to provide essential community services. Staffing recommendations, technology requirements, and safety protocols for mobile van services will also be discussed.
  • Enhance HIV Prevention Efforts At Your Health Center. Archived Webinar by CHC Join the Health Resources and Services Administration (HRSA)-funded National Training and Technical Assistance Partners (NTTAP) on Clinical Workforce Development for a 60-minute training on enhancing HIV prevention efforts. This training will provide health centers and look-alikes with an overview of PrEP, updates on prescribing PrEP, best practices for prescribing workflows (including tele-PrEP), and a case study to illustrate practical implementation strategies.
  • Equipping Health Centers, Engaging Patients with Digital Technologies. Archived Webinar by HITEQ This was our second use case session in the Information to Insight: Driving Strategy with Your Data Skill Builder Series. We heard from Yesenia Osuna and Diana Castellanos from Universal Community Health Center about their work with maximizing digital technologies to support a robust Remote Patient Monitoring (RPM) program.
  • FQHC Telehealth Fact Sheet (Fall 2025). Fact Sheet by NACHC This centralized, state specific resource helps health centers quickly understand Medicaid fee for service telehealth policies across all states and territories. It is designed with operations teams in mind and focuses on clarity, usability, and real-world application.
  • Future Ready: Emergency Preparedness in School-Based Health Telehealth Webinar. Archived Webinar by SBHA This webinar provides training and technical assistance to health centers and their school partners on developing policies and procedures to meet the health needs of school-aged children during emergencies or other health challenges that require students to learn from home. Participants gain guidance on building coordinated systems that ensure continuity of care and support student well-being in remote learning environments.
  • Spring 2026 FQHC Telehealth Factsheet. Fact Sheet by National TA and Coordination Center NTAP (NACHC) NACHC is re-launching its FQHC-specific Policy Finder to help Health Centers navigate evolving Medicaid telehealth reimbursement. In partnership with the Center for Connected Health Policy, this tool offers up-to-date, state-by-state policy info for all 50 states, D.C., Puerto Rico, and the Virgin Islands.
  • Strengthening Rural Health Centers: Challenges, Innovations and Opportunities. Fact Sheet by NACHC, NCHPH This fact sheet is intended for policymakers, health center leaders, advocates, and other stakeholders interested in strengthening the rural health care safety net. It highlights the essential role that rural health centers play in providing comprehensive, affordable care to communities across rural America while examining the unique challenges these communities face, including workforce shortages, geographic barriers, and limited health care infrastructure. The publication describes how rural health centers leverage team-based care, telehealth, and community-centered approaches to improve access and outcomes and identifies key policy and investment opportunities to strengthen rural health systems.
  • Tele-Behavioral Health: Improving Access, Engagement, and Health. Archived Webinar by Bizzell US This training highlights practical strategies to implement and optimize tele-behavioral health in health center settings for mental health and substance use disorder care. It includes insights on best practices to consider for developing a strategic plan, documentation, billing, and coding, preparing patients and providers, and process improvement. Common challenges and rules and regulations to support tele-behavioral health implementation and quality improvement will also be explored.
  • Teledentistry Readiness Assessment. Guide by NNOHA This assessment helps health centers determine their level of readiness to implement teledentistry services.
  • The Rise of Virtual Prenatal and Postpartum Visits. Archived Webinar by RenayeJamesHealthcareAdvisors While some prenatal appointments must be conducted in person, many of the routine monitoring required during pregnancy can be done at home and self-reported to providers. This webinar explores these opportunities and demonstrates how telehealth creates the opportunity for postpartum care and support.

    • This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.