Advanced De-escalation Techniques in Health Centers Session 4: Developing a Crisis Management Plan for Your Organization

• Resource Link

Year Developed: 05/20/2026

Resource Type: Archived Webinar

Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Administrative Staff
Secondary Audience: Clinicians Enabling Staff

Language(s): English

Developed by: RenayeJamesHealthcareAdvisors

Annotation: In this Community of Practice, participants will learn the verbal and non-verbal communication skills to effectively engage individuals with challenges, explore active listening techniques, identify strategies for collaborating with behavioral health professionals, develop protocols for referrals and follow-up care, and optimize organizational policies/procedures for patients.

Resource Subtopic:
Operations: Emergency Management
Operations: Administrative Policies
Operations: Strategic Planning.

Keywords:
Risk Management
Planning
Policies and Procedures.