Advanced De-Escalation Techniques in Health Centers Session 2: Implementing Best Practice Techniques to Reduce the Likelihood of Crisis Behaviors

• Resource Link

Year Developed: 05/06/2026

Resource Type: Archived Webinar

Primary Audience: Clinicians Administrative Staff
Secondary Audience: Enabling Staff Outreach Staff

Language(s): English

Developed by: RenayeJamesHealthcareAdvisors

Annotation: In this Community of Practice, participants will learn the verbal and non-verbal communication skills to effectively engage individuals with challenges, explore active listening techniques, identify strategies for collaborating with behavioral health professionals, develop protocols for referrals and follow-up care, and optimize organizational policies/procedures for patients.

Resource Subtopic:
Operations: Practice Transformation
Quality: Patient Safety
Quality: Quality Improvement.

Keywords:
Behavioral Health
Communication and Outreach
Performance Improvement.