Resource Search Results

COO Competencies and Professional Development Tool (2023). Resource Type: Toolkit. Description: This tool is appropriate for use by a wide variety of stakeholders, including health center Chief Executive Officers (CEO), COOs and other Leaders; Board of Directors; Human Resources; Search Firms; Primary Care Associations; Training Organizations; and more. It is our hope that this tool will provide the structure and common language to help define, develop, and sustain excellence in operations leadership of health centers across the United States. More Details...

Conquering Diabetes Therapeutic Inertia: Patient Engagement Strategies: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: Early blood sugar (blood glucose) management leads to better health outcomes for people with type 2 diabetes. But therapeutic inertia—or delays in advancing treatment—can keep people from reaching their A1C goals. Having the right conversations during health center visits can help patients overcome this inertia and get patients’ A1C where it needs to be. More Details...

Eyes on Access: Billing for Vision Services (2023). Resource Type: Archived Webinar. Description: This is a continuation of the 2022 vision services webinar series. With a deep dive into billing for vision services, this webinar series addresses how health centers can align their billing procedures for vision services with their existing service lines. More Details...

Funding for Grant Programs Supporting the Health Care for the Homeless Community (2023). Resource Type: Publication. Description: Table showing funding for grant programs supporting the Health Care for the Homeless community. More Details...

Geographic Expansion: A Guide for Health Center Boards (English and Spanish) (2023). Resource Type: Publication. Description: Health centers sometimes consider expanding geographically, often by adding new sites. If your health center is considering expanding geographically, your board of directors is a crucial part of the process. This guide provides health center boards with an overview of geographic expansion. It provides an overview of why a health center might consider such expansion; information on the board’s role in the process; and questions to help guide decisions around expansion. More Details...

NNOHA Operations Manual: Chapter 3, Financials (2022). Resource Type: Publication. Description: NNOHA's Operations Manuals provides guidance on key topic areas to support health centers run successful dental programs. This chapter on Financials provides an overview of health center financial structures for oral health programs. More Details...

Mobile Health Care Learning Series: Safety and Security - Addressing External Risk Factors, Safety and Security – Addressing Internal Risk Factors, Models for Mobile Health Billing (2022). Resource Type: Archived Webinar. Description: Mobile health care providers understand the value of meeting patients in their own environment on their own terms. However, this adaptability and flexibility must be supported by policies and procedures that ensure the safety and security of patients and staff in a trauma informed manner. Join us as we explore the mobile health safety and security concerns raised by our community partners and the strategies created to address these concerns and support the physical and mental health needs of patients and staff. More Details...

Business Continuity Planning Interactive Learning Modules (2022). Resource Type: E-Learning. Description: These interactive learning modules are intended to provide community health centers and primary care associations with self-guided learning tools to create and/or improve their business continuity plans and programs. More Details...

Capital Financing Strategies for Rurally-Located Health Centers Webinar (2022). Resource Type: Archived Webinar. Description: In this webinar, we explore the financing strategies available to rurally-located health centers considering a capital expansion project. Various financing opportunities, including targeted programs such as the USDA, New Markets Tax Credits, and the HRSA Heath Center Facilities Loan Guarantee Program, are discussed. We also highlighted the recent capital expansion project of El Dorado Community Health Center (EDCHC), a rurally-located center serving several mountain communities in El Dorado County, CA. More Details...

Addressing COVID-19’s Impact on Health Centers’ Finance and Operations and Response Planning for Future COVID-19 Outbreaks and Other Emergencies (2022). Resource Type: Archived Webinar. Description: This learning collaborative guides participants through the challenges and solutions for addressing the financial and operational impacts of COVID-19 on health centers serving residents of public housing and other underserved communities, with an emphasis on applied response planning for future emergencies. More Details...

Leveraging Federal Recovery Money to Maintain and Expand Health Center Services and Partnerships: Medicaid Home and Community Based Service (HCBS) (2022). Resource Type: Publication. Description: States and localities have significant new funding via the CARES Act and the American Rescue Plan Act. This brief is part of a series that will describe in detail the Medicaid funding sources, the differing processes by which funding becomes available at the state and local level, and the planning and stakeholder input process each funding stream requires before awarding or implementing funds. More Details...

Eyes on Access: Steps for Integrating Comprehensive Eye Health and Vision Services into Health Centers (2022). Resource Type: Archived Webinar. Description: This is a Part 2 archive of a 2-part webinar series in Spring 2022 that reviewed the operational activities necessary to implement or enhance vision services in a health center. Learners reviewed planning factors such as provider configuration, cost, volume and supervision. More Details...

Social Determinants of Health— Medicaid Coverage and Payment (2022). Resource Type: Publication. Description: Recent guidance from the Centers for Medicare and Medicaid Services (CMS) provides new clarity on Medicaid and SCHIP authority for reimbursement of SDOH screening and interventions in particular circumstances. This publication demonstrates opportunities to use SDOH screening tools such as PRAPARE to improve the delivery of care through enhanced data collection and relationships with safety-net programs. More Details...

Pharmacy Office Hour: Increasing your In-House Capture Rate Part II (2022). Resource Type: Archived Webinar. Description: The March office hours revisits the topic of “Increasing your in-house capture rate”. One of the presenters from the December session shares more of his process for increasing prescription capture. We also discuss Med Sync as a service that could increase patient compliance and satisfaction while improving pharmacy workflow. More Details...

NNOHA Community Health Center Workforce Survey: Analysis of 2021 Results (2022). Resource Type: Publication. Description: This publication summarizes the findings of the NNOHA 2021 Workforce Survey. The purpose of the survey was to provide information and analysis on dental team member salaries, satisfaction, and recruitment and retention strategies in health centers throughout the country. More Details...

Introduction to the Planning and Financing a Capital Project to Accommodate Integrated Care Learning Collaborative (2022). Resource Type: Archived Webinar. Description: Join Capital Link for an introductory webinar to learn more about our upcoming \"Planning and Financing a Capital Project to Accommodate Integrated Care\" Learning Collaborative and to gain insight on organizational readiness, select financial and operational benchmarks, financial capacity, and how to begin planning for your capital project. Capital Link is launching a fifth year of our capital planning learning collaborative, which provides practical direction and tools for capital project planning, financing, and completing for health centers that anticipate the need for a project in the next one to five years. More Details...

Optimizing People, Place, and Process in Planning Your Facility for Integrated Care (2022). Resource Type: Archived Webinar. Description: This webinar will provide an overview of the most important factors to consider when planning a facility that will accommodate various models of integrated care. Drawing from our publication, “Tools for Creating an Environment that Supports Integration,” released in 2020 and the recently released, “Optimizing People, Place and Process: Resources to Facilitate Integrated Care in FQHCs,” we’ll present guiding principles for creating a place in which integrated care teams can work effectively with each other and the patients they serve. More Details...

Financial and Operational Benchmarking Trends and Techniques (2022). Resource Type: Archived Webinar. Description: Through an evaluation of multi-year trends and median results, this session will provide a framework for identifying financial strengths and challenges for health center performance improvement as referenced in Capital Link’s just released Federally Qualified Health Centers Financial and Operational Performance Analysis and Rural FQHC Financial and Operational Performance Analysis. More Details...

Optimizing People, Place and Process: Resources to Facilitate Integrated Care in Federally Qualified Health Centers (2022). Resource Type: Publication. Description: As the second in a series, this toolkit builds upon the principles and tools presented in Capital Link’s Tools for Creating an Environment that Supports Integration. Ensuring your teams are well equipped by optimizing your current resources will not only improve outcomes today, but inform future strategic initiatives as you plan for service and capital expansion tomorrow. (Released 2022) More Details...

Rural Federally Qualified Health Centers Financial and Operational Performance Analysis 2017-2020 (2021). Resource Type: Publication. Description: This report, prepared by Capital Link with support from the Health Resources and Services Administration (HRSA), provides an aggregate financial and operational profile of rural Federally Qualified Health Centers. More Details...