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Important Resources in Response to the UHG/Change Healthcare Cyberattack | Health Center 101 Learning Bundle: Learn More About the Health Center Model through Videos and Resources
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Displaying records 21 through 40 of 145 found.

The Power of Positive Self-Talk, Especially When Leading in Uncertainty (2023). Resource Type: Publication. Description: Learn how the power of positive self-talk can enhance your leadership skills–especially during challenging times–CCL shares how to improve your decision-making and reduced stress. More Details...

How to Make Servant Leadership More Sustainable? Balance Self & Others (2023). Resource Type: Publication. Description: Explore the delicate balance between prioritizing team needs and ensuring your own growth and well-being as a leader in this CCL article that explains servant leadership. More Details...

Advancing Team-Based Care: Enhancing the Role of the Medical Assistant and Nurse through Implementation of Care Management to Improve Chronic Conditions (2022). Resource Type: Archived Webinar. Description: Expert faculty outline the differences between case management, care coordination and complex care management to frame up a discussion on strategies to leverage effective models for both in-person and remote services. Expert faculty discuss the role of the medical assistant and the nurse in care management, as well as how standing orders and delegated orders support this work. This session will discuss how telehealth and remote patient monitoring enhancements can support complex care management for patients with chronic conditions. Participants leave this session with the knowledge and tools to begin or enhance implementation of chronic care management by enhancing the role of the medical assistant, nurse and the technology that supports the clinical care. More Details...

Organizational Leadership and Resiliency Toolkit (2022). Resource Type: Publication. Description: The Organizational Leadership and Resiliency Toolkit was ACU STAR² Center produced collaboratively with the National Health Care for the Homeless Council and subject matter experts April Lewis and Matt Bennett. More Details...

Trauma-Informed Leadership (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center as expert presenter, Cindy Manginelli of the National Health Care for the Homeless Council, guides the audience through an introduction to trauma-informed leadership. More Details...

Introducing the Organizational Leadership and Resiliency Toolkit (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center and the National Health Care for the Homeless Council for a webinar introducing our upcoming Organizational Leadership and Resiliency Toolkit. More Details...

Promising Training Practices to Meet the Needs of Providers & Patients (2022). Resource Type: Archived Webinar. Description: This webinar aimed to help health centers who are developing or have an established MLP increase their capacity to build a stable, committed, and skilled workforce that can meet the health-harming legal needs of their patients and communities. More Details...

NTTAP Webinar: Postgraduate NP/PA Residency: Discussing your Key Program Staff and Responsibilities (2022). Resource Type: Archived Webinar. Description: Expert faculty will discuss the drivers, benefits, and processes of implementing a postgraduate residency training program at your health center. This session will dive deeper into a discussion on the responsibilities of key program staff, preceptors, mentors, and faculty for successful implementation. This webinar will equip participants with a road map to go from planning to implementation and offer an opportunity for coaching support. More Details...

Excelling in Your Role as a Health Center Leader (2022). Resource Type: E-Learning. Description: This 4-part series provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation. More Details...

Developing Talent? You’re Probably Missing Vertical Development (2022). Resource Type: Publication. Description: Learn about both Horizontal and Vertical Leadership development and the difference between them in this CCL article and related white paper More Details...

Communicating Across Generations: Managing generational conflict in the workplace (2022). Resource Type: Archived Webinar. Description: Many workplaces have staff representing three, four, or even five different generations working together. But do generational differences lead to conflicts amongst staff? How should we communicate across generations? More Details...

Community Health Worker and Care Coordination (2022). Resource Type: Publication. Description: The Midwest Network for Oral Health Integration (MNOHI) partnered with NNOHA to develop this publication which outlines best practices from community health centers that have implemented innovative care coordination strategies for medical and dental integration. More Details...

5 Powerful Ways to Take REAL Action on DEI (Diversity, Equity & Inclusion) (2022). Resource Type: Publication. Description: Learn how to increase diversity, equity, and inclusion in the workplace — and why CCL recommends EDI over DEI, with a focus on equity first, before diversity & inclusion. More Details...

Servant Leadership 101 (2022). Resource Type: eLearning. Description: This module is meant to provide a basic understanding of the background and advantages of servant leadership, and to illustrate to health center leaders, at all levels of the organization, the benefits of a serving mindset for ensuring the success of their teams. Learners will discover the role servant leadership has in encouraging innovation and tending to the well-being of employees, the workforce in general, and in turn, their patients. More Details...

NACHC’s “Workplace Well-Being” Self-Paced Modules (2022). Resource Type: eLearning . Description: This 4-part series explores how to foster mind, body, and sense of purpose in individuals, teams, and organizations for a more resilient workforce and improved well-being in the workplace. More Details...

Finding Your Passion at Work (2022). Resource Type: eLearning. Description: This module will explain how to rekindle or find new passion in your work. It emphasizes the importance of being mission driven and passionate about what you do, knowing your ambitions, and adopting a positive attitude, leading to improved satisfaction and engagement in your work. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

Abt Conversations: What Does the Future of Community Health Centers Hold? (2022). Resource Type: Podcast. Description: Community health centers provide essential healthcare to people who are uninsured or underinsured. Increasingly, these health centers are offering additional critical services like dental and mental health care, and the question of how we support and enhance these resources is becoming more pressing. More Details...

Achieving Mindfulness at Work (2022). Resource Type: Micro-Learning. Description: This module is intended to provide basic information on being mindful and how it can impact satisfaction and productivity at work. In this lesson, learners will understand the reality and problem of partial attention, learn what mindfulness is, and how to apply it at work. Estimated Length: 10-12 minutes More Details...

Best Practices for Adapting to the Remote and Hybrid Workforce in Team-Based Care (2022). Resource Type: Publication. Description: Telehealth and remote work are going to continue to be a “way of life” even after the continuing COVID-19 pandemic is over. This less traditional setting allows health center leadership to be creative in recruiting and retaining staff to meet their organization’s needs. These new settings also require new approaches to supporting staff engagement. More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.