Resource Search Results

Health Center Resilience in the Face of Cyber Adversity: A Case Study of the Family Health Center of Worcester’s Ransomware Incident, February 2024 (2024). Resource Type: Publication. Description: The use of ransomware -- malicious software that restricts access to computer systems with financial demands -- has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities. More Details...

HITEQ Highlights: Crossing The Chasm of Innovation - One FQHC's Journey to Operationalize its Telehealth Strategy: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: In this HITEQ Highlights webinar, we focused on the intersection of telehealth strategy and operations. One health center\'s experience of leveraging telehealth as a tool for expanding service delivery and patient access will be a jumping off point from which to consider the benefits (and challenges) of dedicated telehealth resources within an organization. Participants learned how telehealth might benefit recruitment efforts and review relevant resources for ongoing telehealth support. More Details...

Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation and Response - Session 4: Virtual Learning Collaborative (2023). Resource Type: Archived Webinar. Description: It\'s time to reconsider your strategy if you still treat cyber risk as an annual project or initiative. Having a thorough ongoing program in place means that even in the worst-case scenario, you\'ll be ready to demonstrate that you did what was reasonable and appropriate to protect your systems and patient data. Nothing can guarantee that a cyberattack won\'t become a breach. Health Centers are a domain with a high potential for data breaches, and the risk continues to grow as health centers use new tools and the introduction of artificial intelligence (AI). As a result, it is crucial for health center leadership to adopt breach prevention strategies across their entire organization, as opposed to relegating it to the IT department. To support health centers in their cybersecurity strategy and implementation, the HITEQ Center is offering a free learning collaborative -- Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation, and Response. This learning collaborative will involve four structured virtual learning sessions. During the series participants engaged with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included: health center breach mitigation tactics, operationalizing cybersecurity to better mitigate risks, cybersecurity implications of generative artificial intelligence in health centers, and incident response planning from a cybersecurity perspective. More Details...

NTTAP Webinar Series (Activity Session) - June 6, 2023: Using the RTAT to Assess Organizational Capacity (2023). Resource Type: Archived Webinar. Description: Improve educational training experiences at your health center by assessing your capacity and infrastructure to host health professions students. Join the upcoming hands-on interactive activity session to learn how to utilize the Readiness to Train Assessment Tool (RTAT). This tool was developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc. (CHC) to understand organizational readiness to host health professions student training programs. More Details...

Assessing Provider Capabilities, Attitudes, and Preferences about Telehealth: HITEQ Center Question Bank, April 2023 (2023). Resource Type: Toolkit. Description: As health centers are charting their path forward with telehealth after the public health emergency ends, it will be critical to have methods in place to comprehensively assess the current experiences, capabilities, attitudes, and preferences of providers. Telehealth program improvements should be grounded in a real understanding of these factors to ensure readiness of all providers. More Details...

The Managed Care Data Set - Video: Developed with Starling Advisors in 2022 (2023). Resource Type: E-Learning. Description: This is the second in a three module value based care basics series from the HITEQ Center. This module was developed by Starling Advisors in 2022. More Details...

Clinical Quality Measures for Eligible Professionals: 2023 Update: A crosswalk of Clinical Quality Measures for UDS and other reporting from The HITEQ Center (2023). Resource Type: Toolkit. Description: This spreadsheet developed by the HITEQ Center provides a crosswalk of Clinical Quality Measures and their electronic specifications as defined in the 2023 update for Eligible Professionals (Clinicians). Fields include the crosswalk of measures with related information about CMS, NQF, and MIPS ID, and Telehealth Eligiblity, as well as inclusion in HRSA BPHC Uniform Data System (UDS) CY2023, Million Hearts, CMS Quality Payment Program (QPP) - APM Performance Pathway (APP) Measures, Medicare Shared Savings Program (MSSP)/ CMS ACO Shared Savings Program, CMS Core Set (Child Core Set Medicaid / CHIP): HEDIS Specified, CMS Core Set (Adult Core Set Medicaid): HEDIS Specified, Core Quality Measures Collaborative (ACO / Primary Care). Links are included throughout. More Details...

Public Housing and Partnerships: A Resource Toolkit: NCHPH Learning Collaborative (2023). Resource Type: Archived Webinar. Description: Community partnerships and collaborations are integral to providing the security, stability and support that facilitate successful health center management and performance. When appropriately utilized, community partnerships can facilitate inter-agency sharing of resources, knowledge and workload in a manner which eases administrative burden, improves staff retention/satisfaction and maximizes the quality of services provided to our patients and the communities we serve. More Details...

Implement Behavioral Health Training Programs to Address a Crucial National Shortage in Community Health Care Settings (2023). Resource Type: Archived Webinar. Description: Health centers are uniquely positioned to address the unprecedented need for behavioral health services but are challenged by the workforce shortage. Participants will gain the knowledge needed to begin conceptualization of a training pathway. Join us to discuss the considerations of sponsoring an in-house training program across all educational levels, including the benefits, program structure, design, curriculum, supervisors\' role, and required resources. Experts will provide participants with examples from practicum and postdoctoral level training programs to help them gain confidence in developing a behavioral health training pathway. More Details...

Demonstrating Quality in Medical Respite Care: The Importance of Data (2023). Resource Type: E-Learning. Description: Identifying and tracking outcomes in medical respite is an important way to identify program progress and demonstrate effectiveness of medical respite care. This course provides an overview on ways to identify and track outcomes within medical respite care programs. More Details...

More than a Database: Understanding Community Resource Referrals within a Broader Framework: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Addressing patients’ social determinants of health via community resource referrals has historically primarily been the domain of social workers and information and referral specialists; however, community resource referral technology platforms have more recently entered the market. More Details...

Healing Hands: Involuntary Commitment: Ethics at the Nexus of Mental Health Care and Homelessness (2023). Resource Type: Publication. Description: This issue of Healing Hands aims to unravel some of the difficulties at the core of the conversation about involuntary commitment. We will first look at the landscape of mental illness and homelessness in the United States, then some of the key issues and quandaries involved in involuntary commitment. We’ll discuss some interpersonal practices and communication strategies that clinicians can incorporate to lessen the trauma involved in involuntary commitment, and look at some considerations for structural and systemic change. More Details...

Reproductive Care and Obstetrics for Transgender and Gender Diverse People (2022). Resource Type: Archived Webinar. Description: This talk is from the 2022 Advancing Excellence in Transgender Health Care Conference. More Details...

HITEQ Highlights: Deploying Smartphone Apps to Advance Mental Health in Primary Care: HITEQ Highlights Webinar (2022). Resource Type: Archived Webinar. Description: Patient engagement through electronic health apps are one solution to the need for timely and ongoing patient support. This session discussed a program to support mental health through an integrated behavioral health model using a mental health app at Cambridge Health Alliance. More Details...

Innovative Models for HIV Prevention and Care (2022). Resource Type: Archived Webinar. Description: In this interactive webinar, participants will learn about novel approaches to HIV prevention and care, including status-neutral care paradigms, same-day pre-exposure prophylaxis (PrEP), and rapid antiretroviral start programs. The webinar will also provide up-to-date information about how to implement long-acting injectable PrEP at health centers. More Details...

Monkeypox: What Frontline Clinicians Need to Know (2022). Resource Type: Archived Webinar. Description: The 2022 monkeypox (MPX) outbreak disproportionately affects gay, bisexual, and other men who have sex with men (MSM). Although severe illness from MPX has been rare, many affected individuals are experiencing a painful illness that takes weeks to resolve, and they may face stigma related to the illness and/or their sexual orientation. In this interactive webinar, clinicians will learn the latest information about MPX epidemiology, clinical manifestations, prevention, supportive care, and treatment. More Details...

COVID-19 & the HCH Community: Calculating Vaccination Rates (2022). Resource Type: Publication. Description: This issue brief describes how to calculate vaccination rates among PEH, provides methodology examples from six major cities, and outlines action steps to better document vaccination rates among PEH and better inform ongoing public health policies and practices. More Details...

Affirming Reproductive Health Care for LGBTQIA+ People (2022). Resource Type: Archived Webinar. Description: This webinar is designed to help health centers understand the unique needs of LGBTQIA+ people when seeking reproductive health care. Participants will explore the unique barriers to reproductive health care for LGBTQIA+ people and discover promising practices for providing affirming pre-conception counseling and OBGYN and reproductive health care, including strategies for health navigation, and considerations for LGBTQIA+ patients who seek to raise children. More Details...

Rebuilding Systems: Adapting Housing Assessments to Prioritize Health, Equity, and Belonging (2022). Resource Type: Publication. Description: This document is designed to provide a framework communities can use to create equity within their CE process. There is no one tool that can accommodate the unique resources of all communities but applying this guidance will help achieve equity in the process. More Details...

Comprehensive Care: Listening Sessions (2022). Resource Type: Archived Webinar. Description: This webinar discussed strategic initiatives to engage staff across all disciplines in listening sessions and how to utilize this discipline based feedback to create actionable projects to improve discipline specific work flows. More Details...