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Nurse Closer Process: Using Nonclinician Staff to Make Patient Visits More Efficient (2019). Resource Type: Other. Description: The Nurse Closer process was designed and implemented to use non clinician staff to make patient visits more efficient. The model drives quality by combining team-based care with technology and allows all team members to work at the maximum capacity of their license. The goal of the process is to achieve higher value care with out increasing clinical expenses or provider burn out. More Details...

Brief: Leveraging legal services on the Homeless Patient Aligned Care Team (H-PACT) (2020). Resource Type: Publication. Description: This brief highlights the potential for partnership between the legal community and H-PACTs at VAMCs, and profiles MLPs that are successfully tackling the unmet legal needs of Veterans experiencing and at-risk of homelessness through this approach More Details...

Engaging the Families of Transgender and Gender Diverse Children (2021). Resource Type: Publication. Description: This publication engages pediatric primary care providers, mental health providers, health center administrators and support staff in learning how to actively engage families in the support of their transgender and gender-diverse (TGD) children, with the aim of improving the health outcomes for TGD youth. More Details...

Leading Effectively Articles: Make Leadership Happen with DAC Framework: Direction + Alignment + Commitment (DAC) = Leadership (2020). Resource Type: Publication. Description: The Center for Creative Leadership provides evidence based resources to support the building of leadership capacity throughout an organization. While CCL stops short of building a customized leadership development solution specific to the unique culture and challenges of a health center, their research, resources, and leadership concepts are highly transferrable to health center organizations (health centers, PCAs, HCCNs, NTTAPs, etc.). This specific resource speaks to a \"whole system\" approach to leadership, rather than putting the weight of leaders on an individual manager or executive. More Details...

Understanding and Applying SDOH Screening Data to Address Barriers to Health: Webinar (2021). Resource Type: Archived Webinar. Description: Health centers provide high-quality primary and preventive care to diverse populations in special and vulnerable populations in underserved communities. Health centers also provide a host of enabling services – non-clinical services that aim to increase access to health care and improve population health outcomes. The ability to track and evaluate these services is an important tool for health centers to demonstrate their value in addressing patients’ social determinants of health; of equal importance is the ability to make this data actionable in order to address patients’ barriers to access. More Details...

How Health Center Care Teams Can Address Health and Housing for Patients Involved With the Justice System (2021). Resource Type: Publication. Description: This issue brief aims to provide an overview of both the civil and criminal justice systems in the United States. It also describes the cyclical relationship between those systems and housing insecurity (including homelessness). Based on this foundation, the brief outlines potential workflow considerations for health centers working to reduce health disparities for patients and families. More Details...

Centering the Nurse Home Visitor Client Experience During the COVID-19 Pandemic (2021). Resource Type: Archived Webinar. Description: The COVID-19 pandemic has upended virtually every facet of life. By necessity, healthcare organizations have limited or restricted in-person care to reduce the transmission of SARS-CoV-2. Unfortunately, this has kept many consumers from accessing timely healthcare. More Details...

Protocol for HRSA-supported Community Health Centers to Engage Patients through Universal Education Approaches on Exploitation (E), Human Trafficking (HT), Domestic Violence (DV) and Intimate Partner Violence (IPV) (2021). Resource Type: Publication. Description: The protocol purpose is to prevent exploitation, human trafficking, domestic violence, and intimate partner violence by helping patients have healthy relationships and promote their health as workers. The protocol will enable the health center to provide trauma-informed, survivor-centered care; intervention with clinical and case management services; and formalized ways to connect patients with community-based services that provide resources for domestic violence, employment assistance, housing, food, civil legal aid, and other basic needs. More Details...

Isolation & Loneliness: The Digital Transformation in Social Determinants of Health (2020). Resource Type: Archived Webinar. Description: The third webinar in the Weitzman Institute\'s Path Forward \"The Digital Transformation in Social Determinants of Health\" fall series focusing on addressing isolation and loneliness as an important public health issue. The content expert for the webinar is Gretchen Alkema, PhD; Vice President of Policy and Communications, The SCAN Foundation. Presenters for the webinar includes: Andrew Parker, Founder & CEO of Papa; Cindy Jordan, Founder & CEO & Christina Myren; Chief Operating Officer of Pyx Health; and Ashwin Patel, Co-Founder & CEO of InquisitHealth. More Details...

The Path Forward: Re-Imagining Primary Care During and Beyond the Pandemic (2020). Resource Type: Archived Webinar. Description: As the nation struggles with the dual pandemics of COVID-19 and racism, the moment is upon us to deeply examine and reshape the primary care delivery system for underserved communities. In this webinar, leadership of the Community Health Center, Inc. and its Weitzman Institute will lay out a road map for the new Path Forward. We invite health center and safety net providers, staff, consumer leaders and others to join the conversation and contribute their expertise, perspective and ideas. More Details...

Intimate Partner Violence/Human Trafficking: Building Partnerships Between Community Health Centers And Domestic Violence Advocacy Programs (2020). Resource Type: Archived Webinar. Description: This webinar will feature the critical role of domestic violence advocacy programs in supporting patients on intimate partner violence/human trafficking (IPV/HT) and how to build meaningful collaborations including initiating Memoranda of Understanding (MOUs) and bidirectional warm referrals. More Details...

The Path Forward: Collaboration & Resources (2021). Resource Type: Archived Webinar. Description: The fourth of five webinars in the Weitzman Institute\'s Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on forging partnerships and collaboration among a wide spectrum of stakeholders to address the adverse social determinants of health with presenters Taylor Justice; Co-Founder & President, Unite Us, Sue Birch; Director, Washington State Health Care Authority, and Laura Sankey; Principal, Inspired Perspectives, and Nationally Recognized SDOH Expert. More Details...

The Path Forward Series Finale (2021). Resource Type: Archived Webinar. Description: The final webinar in the Path Forward \"Moving from Screening to Solving for Social Needs\" series wraps up by highlighting all of the webinars in the series, examining the role of community centers in addressing social determinants of health (SDOH), and ending with a call of action with presenters Margaret Flinter, PHD, APRN; Senior VP and Clinical Director, CHC, Inc., Trishan Panch, MD, MPH; Co-Founder, Wellframe, Co-Director – Applied AI for Healthcare, Harvard TH Chan School of Public Health, President Elect – Harvard TH Chan School of Public Health Alumni Association, and Yvette Highsmith-Francis, MBM; Vice President, Eastern Region, CHC, Inc. More Details...

Evolving Care Team Models, Strategies to Assess Provider Satisfaction, and Addressing Burnout (2021). Resource Type: Archived Webinar. Description: This Project ECHO Webinar was part of a three-part webinars series on provider burnout and satisfaction during the COVID-19 vaccination rollout. This session addresses the topic of emerging models of team-based care in the COVID and post COVID environment. This COVID-19 ECHO session is a collaboration with HRSA\'s National Health Center Training and Technical Assistance Partners on Team-Based Care. More Details...

Awareness Campaign Resources: COVID-19 Vaccine: available in Haitian Creole and Spanish (2021). Resource Type: Toolkit. Description: Migrant Clinicians Network, in partnership with the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM) created materials for COVID-19 Vaccine awareness campaigns for Spanish-speaking and Haitian Creole-speaking communities. More Details...

Building COVID-19 Vaccine Confidence (2021). Resource Type: Template. Description: Building confidence for the COVID-19 vaccine - especially for special and vulnerable populations like residents of public housing - is a critical component of effective public health, and a top priority for community health centers. Active listening, combined with validating existing hesitation or concerns, demonstrates an effort to meet individuals where they are and an opportunity to provide information. More Details...

Building Clinical Informatics Session 4: Evaluating Usability and Human-Centered Design for Happy Users and Better Performance (2021). Resource Type: Archived Webinar. Description: Evaluating usability and implementing human-centered design principles can improve reimbursement, care team satisfaction, data quality, and reduce staff time spent on clinical tasks. This webinar describes how engaging vendor partners in user-centered improvements can improve the vendor-customer relationship and the care team experience. More Details...

Health Center Showcase: The National Diabetes Prevention Program (2021). Resource Type: Archived Webinar. Description: The National Diabetes Prevention Program (National DPP) is an evidence-based lifestyle change program that aims to prevent diabetes among at-risk adults. In this webinar, health centers from across the country shared their National DPP experiences as showcased in NNCC\'s recent case study. The health centers also provided updates about developments with their programs since the onset of COVID-19. More Details...

Who Wants To Be A Vaccinator: Volunteers, Students, and Other Professionals (2021). Resource Type: Archived Webinar. Description: To meet the demand for knowledge on COVID-19 vaccines, CHCI and its Weitzman Institute is moving back to weekly COVID-19 national webinar sessions! More Details...

Staff Roles, Responsibilities, and Training Throughout the Vaccination Cycle (2021). Resource Type: Archived Webinar. Description: To meet the demand for knowledge on COVID-19 vaccines, CHCI and its Weitzman Institute is moving back to weekly COVID-19 national webinar sessions! More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.