Resource Search Results

Organizational Self-Care: Addressing the Collective Responsibility for Your Employees’ Wellbeing (2021). Resource Type: Publication. Description: The purpose of this resource is to support health center organizations in their journey toward equitable organizational self-care practices in order to foster a work environment that supports staff satisfaction and retention. It is our hope that this resource would be a guide for both leadership and staff to develop self-care practices at your health center. More Details...

Identifying The Enabling Services Workforce For SDOH Screening And Documentation Webinar (2020). Resource Type: Archived Webinar. Description: The Association of Asian Pacific Community Health Organizations, Health Outreach Partners, MHP Salud, and National Health Care for the Homeless Council partnered on this webinar to explore strategies to screen special and vulnerable populations for SDOH and build effective practices to begin addressing SDOH through Enabling Services. Given the COVID-19 pandemic, this training highlighted the critical importance for ES providers to collect social risk data among health center patients. More Details...

Value-Based Care: A Primer for Outreach and Enabling Services Staff (2020). Resource Type: Publication. Description: This publication outlines community health center traditional payment models and introduces value-based care and incentive payments to community health centers. It examines different incentive-based payment models and compares them to the current fee-for-service model community health centers have traditionally relied upon. More Details...

Structural Competency: A Framework to Analyze and Address Social Determinants of Health and Health Disparities: Recorded Workshop Training (2020). Resource Type: Other. Description: This workshop introduces the Structural Competency framework and key concepts like structural violence and racism, and structural interventions. This workshop aims to provide you with the ability to discern how structures impact the health of patients and communities, and to allow participants to apply case studies relevant to health center programs. More Details...

PCA Enabling Services Virtual Summit Podcast Series (2020). Resource Type: Other. Description: The first-ever PCA Enabling Services Virtual Summit and podcast series is co-organized and hosted by the Health Center Association of Nebraska (HCAN) in partnership with Health Outreach Partners (HOP). The seven podcast episodes cover a variety of Enabling Services topics, with a focus towards Primary Care Associations. More Details...

Health Equity Starter Kit (2019). Resource Type: Starter Kit. Description: To best support health centers who are committed to serving vulnerable and underserved populations, HOP created the Health Equity Starter Kit. The Starter Kit contains resources related to health equity all in one place. This resource provides support in better understanding health equity as a broader framework to explain and address structural factors, social determinants of health, and health disparities. The Starter Kit includes a collection of innovative strategies, as well as examples of data and measures to track and evaluate health equity efforts. More Details...

National Outreach Guidelines (Spanish) (2019). Resource Type: Publication. Description: Outreach is a critical function of health centers serving underserved populations. In 2000, Health Outreach Partners (HOP) developed its Farmworker Outreach Program Guidelines based on 30 years of experience providing direct outreach services to migrant and seasonal farmworkers. In 2012, HOP collaborated with four national partner organizations (the National Association of Community Health Centers, National Health Care for the Homeless Council, the Association of Asian Pacific Community Health Organizations and Migrant Health Promotion) and an Advisory Panel made up of representatives from community health centers and other support organizations across the country to update and expand on those guidelines, creating the current National Outreach Guidelines for Underserved Populations. More Details...

The Health Equity Starter Kit: A Brief Tutorial: Coffee Break Webinar (2019). Resource Type: Archived Webinar. Description: This Coffee Break Webinar is intended for anyone interested in using HOP’s free online tool, the Health Equity Starter Kit. In this session we describe how to best navigate our Health Equity Starter Kit, and highlight examples of some of the available resources within each section. More Details...

Outreach and Value-Based Care (2017). Resource Type: Publication. Description: HOP’s new resource Outreach & Value-Based Care: Impacting Health Care Delivery and Cost through Integrated Community Health Outreach Programs, describes how health centers can use their outreach teams to enhance value under service delivery models such as Patient Centered Medical Homes (PCMH) and Accountable Care Organizations. It offers examples of how outreach programs can enhance revenues from alternative payment models such as shared savings, pay-for-performance, and PCMH supplemental payments. The resource is a complement to HOP’s Outreach Business Value Toolkit. More Details...

Self-Care: Taking Care of Ourselves So We Can Take Care of Others (2017). Resource Type: Publication. Description: This resource offers examples of three innovative approaches that have been successfully implemented by health centers across the country. Each profile includes information on the population assessed, data collection methods, how findings were shared and applied, and lessons learned. Health centers can use this resource to apply proven strategies to the planning and implementation of their own needs assessment. More Details...

Advancing Health Care Through Care Coordination (2017). Resource Type: Archived Webinar. Description: Care coordination emphasizes collaboration between providers to increase quality of care and ultimately improve patient outcomes. In addition, this model can help reduce the overall cost of care by reducing medication errors, repetitive tests, and prevent hospital admissions. During this webinar, panelists share information about their care coordination efforts and offer important considerations for health centers hoping to start, improve, or expand care coordination programs. More Details...

Transportation Quality Improvement Toolkit (2016). Resource Type: Toolkit. Description: HOP's toolkit titled “Transportation and Health Access: A Quality Improvement Toolkit" is an easy-to-use, practical guide to assist health centers with assessing the scope of the problem and finding solutions to missed medical appointments due to transportation barriers. The toolkit guides the user through the two key phases of the quality improvement process: Needs Assessment and Plan-Do-Study-Act (PDSA) cycle, a continuous quality improvement process. Each section contains an overview of the concepts and sample tools. The tools are designed to be a starting point, and can be customized as needed to align with the specific context and resources of each health center. More Details...

Transportation and Health Access Infobook (2016). Resource Type: Publication. Description: Since 2000, Health Outreach Partners (HOP) has conducted bi-annual national needs assessments of community health centers serving underserved populations. The findings have consistently demonstrated that transportation is a top barrier to health care access. This infobook provides a general introduction to the topic of transportation as a barrier to health care access in the United States. The material is drawn from interviews, case studies, and reviews of existing literature. Although geared towards community health centers, it is relevant to all health care providers. More Details...

Coffee Break Webinar: 3 Key Lessons Learned from Conducting Needs Assessments (2016). Resource Type: Archived Webinar. Description: Join us for a Coffee Break Webinar titled “3 Key Lessons Learned Conducting Needs Assessments.” HOP provides 3 key strategies on how to plan and conduct an effective needs assessment process, and presents resources to help you on your own needs assessments. More Details...

Using Outreach Data to Support Health Center Board Engagement (2016). Resource Type: Archived Webinar. Description: Outreach programs have unique access to community data that can enhance a health center’s governing board’s ability to make strategic decisions about providing appropriate and responsive care to patients in a financially sustainable manner. This webinar will address how to leverage outreach data to support health center planning and decision-making. HOP will present two effective tools that health center leadership, including board members, can use to inform their work: needs assessments and the Outreach Business Value Toolkit. More Details...

Outreach Business Value Webinar: Increase Revenue & Avoid Costs (2016). Resource Type: Archived Webinar. Description: This webinar addresses the role outreach plays in 1) increasing patient revenue and grant funding and 2) leveraging community resources to avoid costs and capture non-clinical revenue. HOP presents how these topics are tied to financial benefits, and which outreach activities can contribute to seeing these benefits at your own organization. The webinar also includes an overview of HOP’s OBV Toolkit, including the return on investment calculators and the OBV frameworks: Dimensions of Outreach Program Integration and Strategic Framework. More Details...

Needs Assessment in Action Profiles (2016). Resource Type: Publication. Description: A community health needs assessment is a major undertaking for any health center. The Needs Assessment in Action Profiles: Innovative Approaches to Identifying the Needs of Underserved Communities is a resource for health centers to learn about effective strategies utilized by their peers. This resource offers examples of three innovative approaches that have been successfully implemented by health centers across the country. Each profile includes information on the population assessed, data collection methods, how findings were shared and applied, and lessons learned. Health centers can use this resource to apply proven strategies to the planning and implementation of their own needs assessment. More Details...

Outreach Business Value Webinar: Clinical Efficiency & Triple Aim (2016). Resource Type: Archived Webinar. Description: This webinar addresses the role outreach plays in 1) improving clinical efficiency and 2) earning payments for payments for triple aim outcomes. HOP presents how these topics are tied to financial benefits, and which outreach activities can contribute to seeing these benefits at your own organization. The webinar also includes an overview of HOP’s OBV Toolkit, including the return on investment calculators and the OBV frameworks: Dimensions of Outreach Program Integration and Strategic Framework. More Details...

Coffee Break Webinar: Clinical Performance Improvement (2015). Resource Type: Archived Webinar. Description: Health Outreach Partners presents “Leveraging Outreach to Support Clinical Performance Improvement”. In this webinar, we first review what constitutes clinical performance improvement for health centers. Then, we provide several examples of how outreach and health center staff can collaborate to improve the delivery of clinical care to patients.Health Outreach Partners presents “Leveraging Outreach to Support Clinical Performance Improvement”. In this webinar, we first review what constitutes clinical performance improvement for health centers. Then, we provide several examples of how outreach and health center staff can collaborate to improve the delivery of clinical care to patients. More Details...

Coffee Break Webinar: Outreach Business Value Toolkit (2015). Resource Type: Archived Webinar. Description: Health Outreach Partners presents “Introduction to the Outreach Business Value Toolkit.” HOP’s Outreach Business Value (OBV) Toolkit is a unique way to demonstrate the financial benefits of a well integrated health outreach program. Join us for this Coffee Break Webinar to get a brief overview of the OBV project, including the two key frameworks that make up part of the OBV toolkit. More Details...