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Exploring the Six Domains of Health Workforce Equity - Session 2 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center program as it presents expert faculty from the Fitzhugh Mullan Institute for Health Workforce Equity, at the George Washington University, for a dynamic webinar series that explores their cutting-edge research on the Six Domains of Health Workforce Equity. The second session addresses who the workforce serves, how they practice, and under what conditions they work. By exploring these various questions, participants will gain a better understanding of ways to improve workforce equity and ultimately support the complex needs of their health center clinical staff. More Details...
Chief Workforce Officer Core Competencies (2024). Resource Type: Publication. Description: The Association of Clinicians for the Underserved (ACU) STAR²; Center, in partnership with the National Association of Community Health Centers (NACHC), have updated the Chief Workforce Officer (CWO) Core Competencies to include Behavioral Examples. These Behavioral Examples provide actionable examples that outline the scope of the CWO role. While CWOs may go by different names, the role they play cannot be understated as it is crucial to have a strategic thinker at the leadership level that is solely focused on advancing workforce initiatives. This timely and relevant resource assists community health centers (CHCs) and primary care associations (PCAs) to recruit, hire, train, develop, and retain workforce leaders who are strategic, capable, and highly effective at meeting the complex needs of the CHC workforce. More Details...
Exploring the Six Domains of Health Workforce Equity - Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center program as it presents expert faculty from the Fitzhugh Mullan Institute for Health Workforce Equity, at the George Washington University, for a dynamic webinar series that explores their cutting-edge research on the Six Domains of Health Workforce Equity. This first session of the series will explore research on who enters the workforce, how are they educated and trained, and where they practice. By exploring these various questions, participants will gain a better understanding of ways to improve workforce equity and ultimately support the complex needs of their health center clinical staff. More Details...
Retention Planning: Build It and They Will Stay - Session 2 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved's (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this second session, our expert speakers discussed flexible work schedules and dynamic career pathways as pivotal pillars in fostering loyalty and longevity among your workforce. More Details...
Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 2 (2024). Resource Type: Archived Webinar. Description: Join us for the second session of our webinar series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." This session will focus on the unique healthcare needs of migrant populations and LGBTQIA+ communities, and the importance of recruiting and retaining culturally competent clinical staff to address these needs effectively. More Details...
Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 1 (2024). Resource Type: Archived Webinar. Description: Join us for the first webinar in our series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." In this session, STAR² Center experts will lay the groundwork for understanding and applying Justice, Equity, Diversity, and Inclusion (JEDI) principles to health center workforce recruitment and retention efforts. More Details...
Retention Planning: Build It and They Will Stay - Session 1 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved’s (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this first session, our expert speakers begin the conversation with an overview of mission alignment, competitive compensation structures, enticing benefits packages, and proactive preparation for employee onboarding to set teams up for retention success. More Details...
ACU STAR² Center Workforce Training & Technical Assistance Professional Development Series - Session 3 (2024). Resource Type: Archived Webinar. Description: Having an data-informed workforce plan is one of the core components of a high functioning health center workforce strategy and evidence-based career pathways for recruiting and retaining staff is an aspect of this component. In this session, expert guest faculty Steven Bennett delves into the concept of the 'compensatory selection process' and details how it can be employed as part of the recruitment process to ensure job-fit and part of the retention process by supporting the development of employees from a broad range of backgrounds. Attendees will learn strategies to implement this 'whole' person centered approach to the benefit both employers and employees. More Details...
Building a Trauma-Informed, People-Centered Organizational Culture that Supports a Resilient Workforce (2024). Resource Type: Archived Webinar. Description: Join experts from the Association of Clinicians for the Underserved (ACU) STAR² Center program as we explore what it means to be a trauma-informed organization. The health center workforce continues to face overwhelming challenges such as burnout, moral injury and moral distress, compassion fatigue, inequitable workplace structures and operations, toxic workplace cultures, turnover, a decrease in the size of the healthcare workforce, and the residual traumatic effects of the COVID-19 pandemic. While complicated, addressing these challenges is not insurmountable. Building a trauma-informed workplace that prioritizes a culture of wellness is one of the key steps to supporting a resilient workforce. More Details...
ACU STAR2 Center Workforce Training & Technical Assistance Professional Development Series - Session 2 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR Center for an interactive session focused on supporting workforce well-being and developing an organizational culture of wellness. As rates of burnout, compassion fatigue, moral distress, and more continue to rise, it is imperative that health center leadership invest in and implement organizational changes that directly address the well-being needs of their workforce. Without a workforce, there is no health center, and without a healthy and engaged workforce, health centers will continue to lose mission-driven, highly skilled professionals. Turnover not only impacts a health center's operations and the satisfaction of employees, but also the services it is able to provide patients and the community. This session will view well-being from four key areas of need: financial, emotional, physical, and communication. It will provide tools and actionable strategies health centers can use to improve staff well-being and build an organizational culture that is people-centered. Regardless of position or role, we all deserve to work in a safe and supportive environment that meets our needs and sees us as individuals. More Details...
Creativity & Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 2 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR² Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles – such as moral distress, moral injury, and compassion fatigue – that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...
ACU STAR2; Center Workforce Training & Technical Assistance Professional Development Series -- Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR2 Center for an interactive session focused on comprehensive workforce planning for health centers. This session will equip participants with the knowledge and tools to develop and implement a Comprehensive Workforce Plan (CWP) tailored to their health center's unique context. Effective workforce planning strategies are crucial for health center success and sustainability. More Details...
Creativity and Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 1 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR2; Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles - such as moral distress, moral injury, and compassion fatigue - that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...
Employee-Focused Career Pathways: Supporting the Full Scope of Talent in the Mental Health Workforce (2024). Resource Type: Archived Webinar. Description: When thinking about the mental health workforce, the titles of "therapist," "counselor," or "case manager" usually come to mind, but the skills and training of these professionals extends far beyond the therapeutic setting. Building career pathways for the mental health workforce -- both within the Behavioral Health Department and beyond -- not only supports your health center's retention strategies, but also helps to develop an engaged and satisfied workforce. This webinar will provide you with knowledge, tips, and tools to help you think about starting or expanding the career pathway opportunities provided at your health center. With a specific focus on the mental health workforce, you will also learn more about the role of behavioral health providers and their multifaceted skills. Join the Association of Clinicians for the Underserved (ACU) and its STAR2 Center team to learn more about the advancement opportunities that attract and retain mission-driven mental health practitioners and support staff. More Details...
Implementing Staff Satisfaction Surveys Infographic (2023). Resource Type: Publication. Description: This STAR² Center infographic is designed to support health center teams as they focus on staff resiliency, wellness, satisfaction, and engagement by guiding teams through the process of conducting staff satisfaction surveys. More Details...
Compensation Wellness & Equity: An Employe's Responsibility to Ensure Fair Wages and Financial Stability for All (2023). Resource Type: Archived Webinar. Description: Staff wellness is critical to reducing turnover; and providing adequate compensation, especially taking into consideration recent inflation and housing challenges is inextricably linked to said staff wellness. An environment that fosters wellness is essential to recruiting and retaining new and existing staff. This webinar will discuss promoting staff wellness through adequate, appropriate, and transparent compensation including benefits and “thriving” wages. More Details...
Empowering Comprehensive Care: Recruiting & Retaining the Integrated Care Team - Session 2 (2023). Resource Type: Archived Webinar. Description: Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This second session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Center for Medical Legal Partnership (NCMLP). More Details...
Building a Resilient & Trauma-Informed Workforce Factsheet (2023). Resource Type: Publication. Description: It is critical that health centers understand the importance of developing a trauma-informed organization that prioritizes staff well-being and resilience. This fact sheet asks “what does it mean to be trauma-informed” and explains the concept of resilience, both individual and organizational. It details how health centers can operate in a “new normal” to support staff well-being after experiencing the acute and prolonged trauma of COVID-19 pandemic and other national and global struggles. More Details...
Empowering Comprehensive Care: Recruiting & Retaining the Integrated Care Team - Session 1 (2023). Resource Type: Archived Webinar. Description: Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This first session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Network for Oral Health Access (NNOHA). More Details...
Leadership Training for Clinical Staff - Leading a Diverse Staff (2023). Resource Type: Archived Webinar. Description: The clinical environment presents specific challenges to effective leadership and teamwork—and it is critical that clinical personnel have the skills and tools to lead effectively. Good leadership and a cohesive, supportive team environment fosters mental health, resiliency to challenges, reduces burnout, and improves patient care. More Details...
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.