Resource Search Results

Screening and Interviewing Candidates (2018). Resource Type: E-Learning. Description: In this course, we will walk through the steps of the recruitment processes involving phone screening and interviewing candidates. More Details...

Advertising and Sourcing Candidates (2018). Resource Type: E-Learning. Description: In this course, we will walk through some of the first steps of the recruitment process involving advertising and sourcing candidates. More Details...

Leveraging National Diabetes Prevention Programming For Your Health Center (2018). Resource Type: Archived Webinar. Description: AAPCHO, in partnership with the National Nurse-Led Care Consortium hosted this webinar about the National Diabetes Prevention Program and discusses ways in which community health centers (CHCs) and community-based organizations (CBOs) can take advantage of local, state, regional, and national resources to improve diabetes screening and prevention practices to special and underserved populations throughout the Continental U.S., Hawaii, and the Pacific Islands. More Details...

Strategies for Using PRAPARE and other Tools to Address Homelessness: Quick Guide and Recommendations (2018). Resource Type: Publication. Description: Social determinants of health are an important piece of the health care continuum, and identifying what social determinants patients are experiencing is key to addressing their health care needs. The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) tool is one screening method used to assess the needs of individuals seeking care. The National HCH Council and the Corporation for Supportive Housing recently conducted a learning collaborative that identified key challenges and strategies from state and local health center perspectives. Emerging from these discussions, our new publication provides recommendations for addressing these challenges and lessons learned from the project. More Details...

Data Driven Programming to Maximize Care for Residents of Public Housing: Presented for National Nurse Care Consortium (NNCC) for health centers serving public housing patients (2018). Resource Type: Publication. Description: This presentation walks public housing-focused health centers, such as those with public housing primary care grants, through available UDS reports and tools that can be used for informing services and planning. A number of specific examples are shown of how information from the UDS can be used for improvement. Other information provided serves as a reference for reporting of public housing on Table 4 of the UDS.  More Details...

Building Data Teams and Skills: Maximizing Data Literacy and Data Governance for a Data Driven Culture: A compendium of references and tools, created in October 2018 (2018). Resource Type: Publication. Description: This compendium of references and tools is intended to support Quality Improvement efforts and to build skills across health center staff, in particular those who may be tasked with leading data literacy and data governance activities or are new to the health center world.  More Details...

Addressing Diabetes in the Homeless Population: The Audacity to Be Bold (2018). Resource Type: Archived Webinar. Description: This presentation discusses how a community health center, which includes Health Care for the Homeless funding, tracked and improved the health outcomes of their diabetic patients. The use of process improvement tools, team-based care, and additional clinical care activities were targeted to improve the A1C. This improvement journey was highlighted in the health center’s recent HRSA operational site visit. More Details...

Using Non-Billable Staff in Care Teams for Quality Outcomes (2018). Resource Type: Archived Webinar. Description: Non-traditional support staff are critical to a care team and can add efficiencies to workflows for improved patient care. This webinar explores different care team formations with non-billable staff working at the top of their licensure, with special attention on workflows related to pre-visit planning and standing orders. The webinar centers on NCQA 2017 PCMH Standards, specifically the Team-Based Care and Practice Organization concept, which measures how practices provide continuity of care, communicate roles and responsibilities of the medical home to patients/families/caregivers, and organize and train staff to work to the top of their license and provide effective team-based care. More Details...

NNOHA Health Center Workforce Survey Analysis of 2018 Results (2018). Resource Type: Publication. Description: NNOHA conducts a survey every 5 years to its members on the trends of the dental workforce in health centers. The most recent survey is from 2018. This document provides an analysis of the results from this survey. More Details...

HUD Policy Brief for Health Centers - Housing Choice Vouchers: Understanding the Role and Impact of Housing Policy for Health Centers (Housing Choice Vouchers) (2018). Resource Type: Publication. Description: Health centers need to understand the resources and how to access to support affordable housing for their clients. Federal HUD rental assistance and vouchers provide the necessary supports for housing for low income and vulnerable populations. More Details...

ADAPTING YOUR PRACTICE: Recommendations for the Care of Patients who are Homeless or Unstably Housed Living with the Effects of Traumatic Brain Injury (2018). Resource Type: Publication. Description: This document is for health care professionals, program administrators, other staff, and students serving individuals with traumatic brain injury (TBI) who are homeless or at risk for homelessness. Its purpose is to improve patient care by enhancing understanding of recommended strategies for the successful screening, treatment, and management of traumatic brain injury in unstably housed populations. Some clinicians may be reluctant to screen for a history of traumatic brain injury, feeling that there is little they can do to help. We hope the information in this guideline will persuade clinicians that simple accommodations will not only increase access to care, but also improve patient outcomes. More Details...

Managing Your Health Center's Cost of Care (2018). Resource Type: Archived Webinar. Description: This session focused on the factors that influence the cost of care, providing information from new resources – a Capital Link study examining four-year trends across a series of cost-focused ratios and an updated NACHC issue brief providing a methodology for calculating costs. More Details...

Medical-Legal Partnership Origin Story: People's Community Clinic in Austin (2018). Resource Type: Publication. Description: This issue brief traces an Austin TX health center's efforts to build an MLP, including planning process, how the nuts and bolts of the partnership came together, and how it’s expanded over time. More Details...

Suicide Risk Assessment and Management for LGBTQ People (2018). Resource Type: Publication. Description: This publication offers a brief summary of what is known about suicidal behavior and risk among LGBTQ people, followed by information and resources for health centers to help both young and old LGBTQ people get support and tap into internal and community resilience. More Details...

Examining Implicit Bias: Tools and Techniques for Self-Inquiry and Compassionate Care for LGBT People (2018). Resource Type: Publication. Description: A primary objective for health care professionals is to establish solid, trusting relationships with patients in order to promote healthier behaviors. As with other minority groups, when working with lesbian, gay, bisexual, transgender, and queer (LGBTQ) patients, it is especially important to build rapport as a way to counteract the exclusion, discrimination, and stigma that many have experienced previously in health care. Despite our best intentions, however, internal –or implicit–biases may affect the way we talk to and behave with patients. For health care professionals, biases can lead to inequitable care, either through biased clinical decisions, or through communicating bias in conversation with patients. More Details...

Creating a Transgender Health Program at Your Health Center: From Planning to Implimentation (2018). Resource Type: Publication. Description: In this guide, we provide a framework for building a health program for transgender and gender diverse patients at your health center. There is no “one size fits all” approach to this work, but there are certain building blocks from which to create your own program that supports the gender diverse people in your community. More Details...

Effective Onboarding Strategies (2018). Resource Type: E-Learning. Description: This is a course about the important topic of onboarding. You'll learn the differences between orientation and onboarding, why onboarding is a vital part of retaining your employees and even gain ideas about implementing your own onboarding program. More Details...

Administrative Strategies for Increasing Retention (2018). Resource Type: E-Learning. Description: This course focuses on steps you can take to increase retention at your health center. There are many things you can do to increase retention at your health center. While there is not a "one size fits all" recipe to increase retention, it is important to look at all aspects of retention. More Details...

School-Based Health and Medical-Legal Partnerships (2018). Resource Type: Publication. Description: In partnership with the National Center for Medical-Legal Partnership, this online factsheet describes common social and legal needs that affect the health of youth and ways that integrated legal services can help meet those needs. It also examines medical-legal partnership programs at two school-based health centers and shares stories of students benefiting from medical-legal partnership services. More Details...

School-Based Health and Medical-Legal Partnerships (2018). Resource Type: Publication. Description: In partnership with the National Center for Medical-Legal Partnership, this online factsheet describes common social and legal needs that affect the health of youth and ways that integrated legal services can help meet those needs. It also examines medical-legal partnership programs at two school-based health centers and shares stories of students benefiting from medical-legal partnership services. More Details...