Resource Search Results

Strategies to Improve Staff Retention in Health Center Settings: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: The rate of staff turnover at health center facilities is staggering and was exacerbated by the complexities and stressful circumstances created by the COVID-19 pandemic. Given the important implications of staff turnover, health centers have made significant attempts to understand its underlying reasons and devise solutions to decrease it. More Details...

Academic Partnerships to Foster Multidirectional Learning and Reinforce our Health Center Workforce: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: Partnerships focusing on improving the health of individuals and communities through alliances among academic associations and health centers are essential to develop workforce innovation projects, serve as a conduit for public health workforce activities, and enhance population health education for medical, nursing, and public health students. More Details...

Preparing the Health Center Workforce for the Post COVID-19 Era: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: The first priority during the COVID-19 pandemic was crisis response and emphasizing health, safety, and essential services. Now is the time for health centers to turn their attention toward concerns over staffing shortages in primary care, which is a public health crisis. More Details...

Health IT and Cybersecurity Positions and Salaries: Descriptions and Ranges (2023). Resource Type: Field-Generated Publication. * Description: Below is a list of job descriptions that can be used to help describe various health information technology, as well as cybersecurity, employment options. A variety of health information and technology positions are represented. This information is intended to assist health centers in understanding the many different domains of the profession as well as possible job descriptions that could be useful when drafting duties or during recruitment. This information was compiled in early 2022. More Details...

Health Center Onboarding Checklist (2023). Resource Type: Template. Description: The Health Center Onboarding Checklist (HCOC) has been designed by the STAR2 Center to provide a structure and a process for welcoming and integrating new hires at your organization. More Details...

Compensation Equity for the Mental Health Workforce (2023). Resource Type: Archived Webinar. Description: This webinar was hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center team on February 28, 2023. More Details...

STAR² Center Financial Assessment for Provider Turnover Tool (2023). Resource Type: Toolkit. Description: The purpose of this Financial Assessment for Provider Turnover Tool (previously released as the Financial Impact Tool) is to assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time dedicated to finding locum tenens (temporary) and permanent providers. Wherever separate data are available for nurse practitioners, physician assistants, and physicians, they are parsed into separate tabs for “Non-Physician Providers” or “Physicians”. More Details...

Organizational Leadership and Resiliency Toolkit (2022). Resource Type: Publication. Description: The Organizational Leadership and Resiliency Toolkit was ACU STAR² Center produced collaboratively with the National Health Care for the Homeless Council and subject matter experts April Lewis and Matt Bennett. More Details...

Resiliency Toolkit: A Comprehensive Guide for Health Centers & Their Staff (2022). Resource Type: Publication. Description: In the face of unprecedented turnover, burnout, compassion fatigue, and moral distress and injury, it is important to remember that there are paths forward for organizations and their leaders. While self-care remains important, it is imperative that organizations create supportive environments with trauma-informed management to help their staff be able to care for themselves in the best way possible. By focusing on resiliency and wellbeing, organizations can set goals to guide their strategic initiatives to increase these in their workforces. More Details...

Introducing the Organizational Leadership and Resiliency Toolkit (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center and the National Health Care for the Homeless Council for a webinar introducing our upcoming Organizational Leadership and Resiliency Toolkit. More Details...

Retention & Recruitment of Specific Populations Webinar Series – Session 2 (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center for the second session in this two-part series focused on the retention and recruitment of specific workforce populations that highlight experts from the field to help give viewers the tools to start the work or continue in the process of building a more inclusionary and welcoming organization. More Details...

Retention & Recruitment of Specific Populations Webinar Series – Session 1 (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center for the first session in the two-part series focused on the retention and recruitment of specific workforce populations that highlight experts from the field to help give viewers the tools to start the work or continue in the process of building a more inclusionary and welcoming organization. More Details...

ACU STAR² Center – Health Center Comprehensive Workforce Plan (2022). Resource Type: Template. Description: The HC Comprehensive Workforce Plan (CWP) (previously released in 2016 as the Retention & Recruitment Plan Template) includes an instructions guide, a template, and an action plan. More Details...

Perspectives from the Field: Retaining Medical Assistants and Dental Assistants (2022). Resource Type: Publication. Description: This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. More Details...

Communicating Across Generations: Managing generational conflict in the workplace (2022). Resource Type: Archived Webinar. Description: Many workplaces have staff representing three, four, or even five different generations working together. But do generational differences lead to conflicts amongst staff? How should we communicate across generations? More Details...

ACU Workforce Self-Assessment Tool (2022). Resource Type: Toolkit. Description: This self-assessment tool (updated in 2022) has been designed to assist your health center in exploring your organization’s strengths and challenges in your workforce program. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

The COVID-19 Pandemic and the Health Center Workforce: Challenges and Solutions (2022). Resource Type: Archived Webinar. Description: Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges to advance well-being. More Details...

Workforce Planning Resource Repository (2022). Resource Type: Toolkit. Description: This resource repository is meant to serve as a starting point for health centers when developing a workforce plan to support their future development and growth. More Details...