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Field-Generated Promising Practices

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These resources highlight innovative practices that health centers have adopted, resulting in improved operational performance and outcomes in areas like HIT/Data, quality improvement, practice transformation, workforce, addressing social determinants of health, and more. These promising practices are drawn from the Clearinghouse database. These field-generated practices have been self-identified by the authoring/submitting organization and adhere to at least three of the criteria listed below.

A field-generated promising practice should demonstrate at least three of the following:

  • Impact/Outcomes: The practice has been used successfully by at least one organization and has an emerging, positive track record of improved clinical, operational, or financial (cost) outcomes, as measured by PSDA or other quality improvement mechanism.
  • Satisfaction: The practice demonstrates improved patient or staff satisfaction as measured by a satisfaction survey/tool.
  • Data Collection mechanism: The practice includes a way to track initial (qualitative and/or quantitative) data to support the establishment of benchmarks or represents a new method of collecting data, achieving outcomes, or analyzing data that improves health center benchmarks and measurements.
  • Partnerships: The practice uses or creates innovative, strong partnerships that maximize efficiency, as measured by tracking health center efficiency from increased funding or increased visits, improved clinical outcomes, or similar measure.
  • Operational Feasibility: The practice has the potential/ability to be implemented, shared, replicated, and/or scaled beyond the initial implementation.

Displaying records 21 through 30 of 260 found.

Results for: Promising Practices

Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part One (2023). Resource Type: Online Self-Paced Learning Modules. Description: The first session took place on November 7. We examined how home visitation can be integrated into the provider panel to expand access for aging and disabled patients residing in public housing. More Details...

Successful Steps for Holistic Integration of Mental and Behavioral Health in Primary Care Learning Collaborative: Part One (2023). Resource Type: In-Person Training. Description: Integrated healthcare is a unique way to detect and address the broad spectrum of psychological, biological, and social needs among primary care patients. In part one of this learning collaborative, participants explored different levels of engagement and examined this framework of collaboration and the different levels of integration; we also learned about key strategies for successfully implementing integrated health care in your healthcare setting. Participants were introduced to the framework for patient and family engagement and reviewed an organizational assessment to gauge where action can be taken. More Details...

Navigating Compliance Challenges with the Information Blocking Rule: A Collection of Case Studies: HITEQ Center and Feldesman Tucker Leifer Fidell LLP, September 2023 (2023). Resource Type: Toolkit. Description: The Office of the National Coordinator for Health Information Technology’s (ONC) 21st Century Cures Act Information Blocking Rule (Info Blocking Rule) prohibits covered actors – including health care providers, health IT developers of certified health IT, and health information exchanges/health information networks– from engaging in practices likely to interfere with, prevent, or materially discourage access, exchange, or use of electronic health information (EHI). The Info Blocking Rule includes eight exceptions that provide actors with certainty that, when their practice interferes with the access, exchange, or use of EHI and meets the conditions of one or more exception, such practice will not be considered information blocking.1 More Details...

PrEP Process Map Example: HITEQ Center, September 2023 (2023). Resource Type: Toolkit. Description: This resource is an example of a Pre-Exposure Prophylaxis (PrEP) Process Map. A process map is a picture of how a health center workflow moves from the start point to the end point. As you review the process map, make note of the design elements, such as use of colors, shapes, and icons, and the level of detail included in the map. You can download the process map in the Documents to Download section below. More Details...

Health Center Guidelines for Implementing FHIR and the Information Blocking Rule: HITEQ Center, September 2023 (2023). Resource Type: Toolkit. Description: The 21st Century Cures Act and the ONC Health IT Certification Program include rules for technical configuration and use of Health Level 7® (HL7) Fast Healthcare Interoperability Resources® (FHIR) for health data exchange and accessibility. Health centers are directed to enable and publish their healthcare data locations, known as FHIR endpoints,* to and from their electronic health record (EHR). Part of the Cures Act, known as the Information Blocking Rule, mandates that patients have “easy” access to their digital medical information, costs and claims associated with their health record, and whom the data can be shared with. More Details...

BPHCurates: Child and Adolescent Health and Social Resources: Targeted Resources on Food Insecurity, Behavioral Health, Oral Health, Staffing Shortages, and Telehealth to Support Child and Adolescent Health (2023). Resource Type: Publication. Description: This resource packet provides health centers with resources to develop processes for improving service delivery and outcomes for children and adolescents, specifically related to telehealth, food insecurity, mental and behavioral health, oral health, and staffing shortages and retention. In addition, links to general child and adolescent health center technical resources are provided. More Details...

Assessing Patient Satisfaction with Telehealth at Community Health Centers: A Policy Brief (2023). Resource Type: Publication. Description: This brief describes findings from a national assessment of health center patients’ experiences with telehealth and the policy implications of these findings. The assessment focused on three key aspects of telehealth utilization, including 1) ease of use, 2) interaction with the clinician, and 3) overall comfort/satisfaction. More Details...

Health Center and Supportive Housing Capital Development Partnerships Case Study: Portland, OR (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Exploration of these health and housing partnerships is fueled by increased demands for affordable and supportive housing combined with the need for more effective service coordination. Partnerships that expand the community’s housing and service infrastructure—the physical space— also provide opportunities for health centers to enhance care coordination and participate in efforts to address housing as a significant driver for health outcomes. Learn more about the key steps and decisions Central City Concern and their community partners made on their path to building new health and housing collaborations in their community. More Details...

Health Center and Supportive Housing Capital Development Partnerships Case Study: Denver, CO (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Exploration of these health and housing partnerships is fueled by increased demands for affordable and supportive housing combined with the need for more effective service coordination. Partnerships that expand the community’s housing and service infrastructure—the physical space— also provide opportunities for health centers to enhance care coordination and participate in efforts to address housing as a significant driver for health outcomes. Learn more about the key steps and decisions the Denver Housing Authority and Denver Health and Hospital Authority made on their path to building new health and housing co-developments in their community. More Details...

Health Center and Supportive Housing Capital Development Partnerships Case Study: Atlanta, GA (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Increased demands for affordable and supportive housing combined with the need for more effective service coordination are fueling exploration of these health and housing collaborations. Read the case study to learn more about the key steps and decisions leading health centers and providers have made on their path to building new health and housing collaborations in their communities. More Details...

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.