The Public Health Emergency is Ending:

Resources to Help Health Centers Respond

Resource Details


Guide for Patient Self-Management of Chronic Illness through “Tele-education”

Resource Topic: Telehealth

Resource Subtopic: Telehealth Patient Engagement.

Keywords: Agricultural Workers, Chronic Diseases and Care, Community Health Workers, Education of - Staff (e.g., Competency-Based), Patient Education, Migrants, Performance Improvement, Prevention.

Year Developed: 2022

Resource Type: Publication.

Primary Audience: Clinicians Enabling Staff Outreach Staff PCAs
Secondary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)

Language(s): English, Spanish

Developed by: National Center for Farmworker Health (See other resources developed by this organization).

Resource Summary: This Guide for Patient Self-Management of Chronic Illness highlights one way of providing “tele-education” to patients using WhatsApp®, a virtual messaging application that allows video and voice calls, text messages, and so much more all through a wireless internet connection.

Resource Details: This guide, along with the attached Participant Telehealth Readiness Tool (Appendix A), provides Health Centers a method of assessing a participant’s readiness for tele-education and describes how to use WhatsApp® to increase and drive patient self-management of chronic illnesses like diabetes, high blood pressure, cholesterol, and others. Available in English/Spanish.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit