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Resource Details


Telehealth Office Hours
Tele-Behavioral Health Best Practices for Health Centers Now and Into the Future

Resource Topic: Telehealth, Promising/Best Practices, Social Determinants of Health (SDOH), Special and Vulnerable Populations, Operations

Resource Subtopic: Implementation and Operations, Behavioral Health.

Keywords: Mental Health.

Year Developed: 2022

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff, Board of Directors, C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.), Clinicians, Outreach Staff, PCAs
Secondary Audience: Enabling Staff

Language(s): English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: In this session, Clinical Psychologist Dr. Jonathan Neufeld will review the best practices for building, operating and sustaining a telebehavioral health practice in an FQHC setting. He will cover strategies for improving etiquette, assessing and mitigating patient risk, and updates on telehealth billing and policies related to the COVID-19 pandemic and public health emergency.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit