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Health Literacy and COVID-19: Approaches to Patient Communication

Year Developed: 2022

Resource Type: Publication.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: National Center for Equitable Care for Elders (See other resources developed by this organization). In collaboration with National Center for Farmworker Health, Inc. .

Resource Summary: This resource will review lessons learned about health communication during the pandemic and share strategies to address low literacy in under-resourced patient populations, including agricultural workers and older adults. Understanding how health literacy impacts health outcomes is crucial for health centers to provide accurate health information that is easy to understand, both verbally and through patient education materials.

Resource Topic: Promising Practice, , Special and Vulnerable Populations, Clinical Issues, Health Equity

Resource Subtopic: , COVID-19, Social Determinants of Health (SDOH).

Keywords: Access to Care, Communication, Transparency, and Outreach, Limited English Proficiency (LEP), Migrants, Older Adults (Elders/Elderly), Rural Health Services.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.