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Improving Behavioral Health Screening & Access to Treatment for Veterans in Community Care


Phase II: Improving Behavioral Health Screening & Access to Treatment for Veterans in Community Care

Year Developed: 2022

Resource Type: Toolkit.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: Iowa Primary Care Association (See other resources developed by this organization).

Resource Summary: This toolkit describes a partnership between the Iowa Primary Care Association (Iowa PCA), Community Health Centers of Southeastern Iowa (CHC/SEIA), and the VA Office of Rural Health (ORH) Veterans Rural Health Resource Center-Iowa City (VRHRC-IC). These partners came together with the goal of establishing mechanisms to ensure veterans seeking care at all CHC/SEIA locations could be systematically identified, screened for behavioral health issues, and engaged in healthcare guided by their choice to remain in the community or engage in a VA care setting.

Resource Details: This toolkit has been developed to capture the past, present, and future goals for project partners. This includes vetted methods, reflections on lessons learned, step-by-step descriptions of new processes established, tools and resources developed, and guidance to enable expansion to other areas of the state and country. Resources and templates are included for use by other entities, such as other Primary Care Associations (PCAs), Federally Qualified Health Centers (FQHCs), or Veterans Affairs (VA) entities interested in replicating this collaborative programming.

Resource Topic: Special and Vulnerable Populations

Resource Subtopic: Behavioral Health.

Keywords: Access to Care, Integrated Care, Mental Health, Older Adults (Elders/Elderly), Outreach, Patient Demographics, Veterans.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.