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Foundations of LGBTQIA+ Health, Part 2: For Non-Clinical Staff

Resource Topic: Operations, Special and Vulnerable Populations

Resource Subtopic: Electronic Health Records (EHRs), Health Equity.

Keywords: Access to Care, Communication, Transparency, and Outreach, Data Collection, Management, and Analytics, LGBTQ, Non-Clinical Services.

Year Developed: 2021

Resource Type: Online Self-Paced Learning Modules.

Primary Audience: Administrative Staff
Secondary Audience: Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)

Language: English

Developed by: National LGBTQIA+ Health Education Center at The Fenway Institute (See other resources developed by this organization).

Resource Summary: This module builds upon Foundations of LGBTQIA+ Health, Part 1 by offering specific information for non-clinical staff, including: effective communication with LGBTQIA+ patients and collecting sexual orientation and gender identity data.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit