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Centering the Nurse Home Visitor Client Experience During the COVID-19 Pandemic

Resource Topic: Promising Practice, Quality Improvement, Social Determinants of Health (SDOH), Value-Based Health Care Transformation

Resource Subtopic: COVID-19, Patient-Centered Health Outcomes.

Keywords: Access to Care.

Year Developed: 2021

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs

Language: English

Developed by: National Nurse-Led Care Consortium (See other resources developed by this organization).

Resource Summary: The COVID-19 pandemic has upended virtually every facet of life. By necessity, healthcare organizations have limited or restricted in-person care to reduce the transmission of SARS-CoV-2. Unfortunately, this has kept many consumers from accessing timely healthcare.

Resource Details: Hear how enrolled clients in two Philadelphia home visiting programs, Philadelphia Nurse-Family Partnership and the Mabel Morris Family Home Visit Program, have navigated challenges to access health care during the pandemic. During this panel discussion, clients and nurse home visitors shared their experiences of health care access and provision during the pandemic. They also offered a vision of how we can protect health care access during future pandemics and other systemic disruptions.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.