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Recruiting, Training, and Retaining LGBTQIA-Proficient Clinical Providers

Resource Topic: Workforce

Resource Subtopic: Human Resources, Development/Training, Leadership, Recruitment and Retention.

Keywords: Hiring, LGBTQ, Planning, Staffing and Onboarding.

Year Developed: 2021

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians

Language: English

Developed by: California Primary Care Association (See other resources developed by this organization).

Resource Summary: The Fenway Institute highlights resources and best practices that strengthen a CHC’s ability to recruit, train, and retain LGBTQI+-Proficient Clinical Providers and workforce staff.

Resource Details: As health centers strive to employ diverse workforce teams that reflect their community and patients, many CHCs may find themselves facing challenges with recruiting LGBTQI+ proficient providers, especially if they are located in rural/remote regions. Additionally, CHCs within metropolitan areas may also face challenges retaining existing LGBTQI+ staff if their existing workplace culture and personnel protocols do not reflect inclusive policies that create a safe space for LGBTQI+ staff. To strengthen CHC’s efforts with diversifying their workforce, this session equips attendees with awareness on LGBTQI+ health in the midst of the pandemic and highlight best practices that strengthen a CHC’s ability to recruit, train, and retain LGBTQI+-Proficient Clinical Providers and workforce staff. Attendees can learn recommended policies and procedures that create a supportive atmosphere for LGTBQI+ staff and ensure the unique health needs of LGBTQ patients are met. Guest speaker, Dr. Alex Keuroghlian will also identify additional free education and training resources made available to CHCs through the National LGBTQIA Health Education Center.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.