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Resource Details

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Pharmacy Office Hours
Patient Assistance Programs

Resource Topic: Operations

Resource Subtopic: Administrative Policies.

Keywords: Payment and Reform.

Year Developed: 2021

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff; C-Suite (CEO, CFO, CIO, COO, etc.)

Language: English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: In addition to providing updates on pharmacy rules and procedures, this office hour focuses on creating a Patient Assistant Program (PAP) at you health center. This outlines the processes that need to be established to identify patients, gather information, and track services from submission to reordering.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.