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Resource Details


A Call for Reinforcements in Diabetes Care: Maximizing the Role of Non-Clinical Staff and Partners Publication
Issue brief and case studies highlightin promising practices for non-clinical staff with links to the community

Resource Topic: Special and Vulnerable Populations, Promising Practice, Social Determinants of Health (SDOH), Clinical Issues

Resource Subtopic: Diabetes, Community, Health, and Housing Partnerships, Patient Engagement, Programs and Services, Population Health.

Keywords: Chronic Diseases and Care, Access to Care, Community Engagement, Outreach, Partnerships , Obesity, Care Coordination, Nutrition.

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Enabling Staff
Secondary Audience: Clinicians

Language: English

Developed by: Corporation for Supportive Housing (See other resources developed by this organization).

Resource Summary: Successful diabetes care for vulnerable populations demands a multi-prong approach and support from a range of community resources to address SDOH. This report outlines promising practices utilizing interdisciplinary teams and community resources can support consumers’ self-management and in-turn

Resource Details: This brief highlights through case studies, the important role of non-clinical staff in both the health center and housing setting to support individuals and families to prevent and keep diabetes conditions under control. Key promising practices to apply • Deploying expertise and engagement tactics • Building skills and confidence of non-clinical staff that work for consumers and their communities; and • Advancing opportunities to engage people with lived experience as part of the non-clinical peer team connecting with residents and consumers on diabetes care.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit