Workforce Development and Retention of Community Health Workers Project
Year Developed: 2020
Resource Type: Publication.Primary Audience: Administrative Staff
Secondary Audience: Clinicians
Language(s): English
Developed by: MHP Salud (See other resources developed by this organization).
Resource Summary: There are many benefits to recruiting, hiring, and on-boarding a well-qualified individual for a Community Health Worker position. This report details the experience of Health Centers that have gone through the CHW hiring and recruiting process. It also provides insight on how CHWs have contributed to positive outcomes and success within Health Centers and patients.
Resource Details: MHP Salud’s Community Health Worker (CHW) Workforce Development and Retention Project is an organizational effort aimed at better understanding CHW workforce development and retention among Health Centers (HCs) with existing CHW programs. A series of guided interviews with 12 HCs across the nation were performed to obtain valuable feedback about their CHW workforce.
Resource Topic: Workforce, Promising/Best Practices
Resource Subtopic: Retention, Patient Engagement, Operational Feasibility, , Partnerships, Data Collection Mechanism, Satisfaction, Impact/Outcomes.
Keywords: Community Health Workers, Access to Care, Staffing and Onboarding.This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.