Resource Details

Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic

Year Developed: 2020

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.), Clinicians, Enabling Staff, Outreach Staff, PCAs C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians Enabling Staff Outreach Staff PCAs
Secondary Audience: Administrative Staff Board of Directors

Language(s): English

Developed by: National Center for Health in Public Housing (See other resources developed by this organization).

Resource Summary: This webinar educated health center staff on the concept of traumatic stress. It identified terms, risk factors, and symptoms associated with compassion fatigue/secondary traumatic stress and burnout. The concept of self-care is introduce, and participants learned about building skills that can mitigate traumatic stress responses and improve work satisfaction and reslience.

Resource Details: Webinar hosted by NCHPH in collaboration with two behavioral health SMEs.

Resource Topic: Clinical Issues, Emerging Issues, Operations, Promising/Best Practices, Quality Improvement

Resource Subtopic: COVID-19, Behavioral Health, Emergency Management, Development and Training.

Keywords: Community Health Workers , Health Care Facilities, Mental Health, Occupational Health and Safety, Retention in Care, Risk Management, Rural Health Services, Safety Net Providers, School Health Services, Strategic Planning , Team-Based Care.