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Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic

Resource Topic: Clinical Issues, Emerging Issues, Operations, Promising/Best Practices, Quality Improvement

Resource Subtopic: COVID-19, Behavioral Health, Emergency Management, Development and Training.

Keywords: Community Health Workers , Health Care Facilities, Mental Health, Occupational Health and Safety, Retention in Care, Risk Management, Rural Health Services, Safety Net Providers, School Health Services, Strategic Planning , Team-Based Care.

Year Developed: 2020

Resource Type: Archived Webinar

Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.), Clinicians, Enabling Staff, Outreach Staff, PCAs C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians Enabling Staff Outreach Staff PCAs
Secondary Audience: Administrative Staff Board of Directors

Language: English

Developed by: National Center for Health in Public Housing (See other resources developed by this organization).

Resource Summary: This webinar educated health center staff on the concept of traumatic stress. It identified terms, risk factors, and symptoms associated with compassion fatigue/secondary traumatic stress and burnout. The concept of self-care is introduce, and participants learned about building skills that can mitigate traumatic stress responses and improve work satisfaction and reslience.

Resource Details: Webinar hosted by NCHPH in collaboration with two behavioral health SMEs.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.