Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic
Resource Topic: Clinical Issues, Emerging Issues, Operations, Promising/Best Practices, Quality Improvement
Resource Subtopic: COVID-19, Behavioral Health, Emergency Management, Development and Training.
Keywords: Community Health Workers , Health Care Facilities, Mental Health, Occupational Health and Safety, Retention in Care, Risk Management, Rural Health Services, Safety Net Providers, School Health Services, Strategic Planning , Team-Based Care.
Year Developed: 2020
Resource Type: Archived Webinar
Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.), Clinicians, Enabling Staff, Outreach Staff, PCAs
C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Secondary Audience: Administrative Staff
Board of Directors
National Center for Health in Public Housing
(See other resources developed by this organization).
Resource Summary: This webinar educated health center staff on the concept of traumatic stress. It identified terms, risk factors, and symptoms associated with compassion fatigue/secondary traumatic stress and burnout. The concept of self-care is introduce, and participants learned about building skills that can mitigate traumatic stress responses and improve work satisfaction and reslience.
Resource Details: Webinar hosted by NCHPH in collaboration with two behavioral health SMEs.