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Community Information Exchange: Using Data to Coordinate Care for People Experiencing Homelessness
Addressing COVID-19 and Beyond

Resource Topic: Social Determinants of Health (SDOH), Special and Vulnerable Populations

Resource Subtopic: COVID-19, Research and Data, Community, Health, and Housing Partnerships.

Keywords: Access to Care , Communication, Transparency, and Outreach, Community Engagement, Health Information Exchange (HIE), Integrated Care , Non-Clinical Services, Partnerships.

Year Developed: 2020

Resource Type: Publication

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians Enabling Staff Outreach Staff

Language: English

Developed by: National Health Care for the Homeless Council (See other resources developed by this organization).

Resource Summary: As health centers continue to build innovative models to serve people experiencing homelessness, partnerships to address the social determinants of health become more crucial. A major challenge organizations face in building and sustaining these partnerships is communication and sharing relevant information to ensure coordinated care. Community Information Exchanges (CIE) build on the work the health care system has done to set up Health Information Exchanges and takes the next step towards integrating data with other service organizations. This publication highlights what CIEs are, how they can be used, and how this could be beneficial during health care crises like COVID-19.

Resource Details: As health centers continue to build innovative models to serve people experiencing homelessness, partnerships to address the social determinants of health become more crucial. A major challenge organizations face in building and sustaining these partnerships is communication and sharing relevant information to ensure coordinated care. Community Information Exchanges (CIE) build on the work the health care system has done to set up Health Information Exchanges and takes the next step towards integrating data with other service organizations. This publication highlights what CIEs are, how they can be used, and how this could be beneficial during health care crises like COVID-19.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.