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Recruiting, Training, and Retaining LGBTQ-Proficient Clinical Providers


A Workforce Development Toolkit

Year Developed: 2019

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFO's, CIO, COO's, CMO's, etc)
Secondary Audience: Clinicians

Language(s): English

Developed by: The National LGBTQIA+ Health Education Center (See other resources developed by this organization).

Resource Summary: As lesbian, gay, bisexual, transgender, and queer (LGBTQ) people increasingly access care at health centers, the clinical workforce needs to be prepared to meet the unique health needs of LGBTQ patients. Finding LGBTQ-proficient providers, however, can present a challenge, especially outside major metropolitan areas.In this toolkit, we provide tips and strategies for: 1)Recruiting providers who are either already proficient in LGBTQ health care, or who demonstrate an interest in, and capacity for proficiency in LGBTQ health care; 2) Developing the knowledge and skills of providers to care for LGBTQ patients through training and other professional development opportunities, and; 3)Implementing changes to workplace culture, policies, and processes in order to retain LGBTQ-proficient providers.

Resource Topic: Special and Vulnerable Populations, Workforce, Quality, Health Equity

Resource Subtopic: Recruitment, Retention, Health Professions Education and Training (HP-ET), Diversity, Equity, and Inclusion, Quality Improvement.

Keywords: LGBTQIA+.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.