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Successful Practices in Accountable Care: Change Management and Service Delivery

Resource Topic: Quality Improvement, Promising Practice, Clinical Issues

Keywords: Cancer, Screening.

Year Developed: 2019

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians PCAs
Secondary Audience: Administrative Staff Board of Directors

Language: English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: Ammonoosuc Community Health Services, Inc. (ACHS) has achieved an 81.67% colorectal cancer screening rate (compared to the Uniform Data System screening rateof 42% in 2017) making them one of the top in the nation addressing this critical need consistently. This document explores the crucial elements of their success including an organizational culture of improvement, patient engagement strategies, and changes to testing.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.