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Stepping into the Cost of Care Conversation

Resource Topic: Social Determinants of Health (SDOH), Clinical Issues

Resource Subtopic: Health Equity.

Year Developed: 2019

Resource Type: Archived Webinar

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians
Secondary Audience: Enabling Staff Outreach Staff PCAs

Language: English

Developed by: Migrant Clinicians Network (See other resources developed by this organization).

Resource Summary: The current state of cost-of-care (CoC) conversations at many clinics leads to frequent misunderstandings and unmet CoC needs, which may ultimately increase the work and costs for both patients and their healthcare providers.

Resource Details: Clinicians can play a larger role in facilitating conversations about costs with patients, especially those with low health literacy. More frequent discussion of Cost of Care (CoC) concerns may improve adherence, and thereby outcomes. To assist with practice level improvement, administrators and staff can document CoC issues and better support patients’ understanding.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.