Stepping into the Cost of Care Conversation
Resource Topic: Social Determinants of Health (SDOH), Clinical Issues
Resource Subtopic: Health Equity.
Year Developed: 2019
Resource Type: Archived Webinar
Primary Audience: Administrative Staff
Board of Directors
C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Secondary Audience: Enabling Staff
Migrant Clinicians Network
(See other resources developed by this organization).
Resource Summary: The current state of cost-of-care (CoC) conversations at many clinics leads to frequent misunderstandings and unmet CoC needs, which may ultimately increase the work and costs for both patients and their healthcare providers.
Resource Details: Clinicians can play a larger role in facilitating conversations about costs with patients, especially those with low health literacy. More frequent discussion of Cost of Care (CoC) concerns may improve adherence, and thereby outcomes. To assist with practice level improvement, administrators and staff can document CoC issues and better support patients’ understanding.