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Recruiting and Retaining Consumers Experiencing Homelessness in Health Center Governance

Resource Topic: Governance

Resource Subtopic: Leadership.

Keywords: Governing Boards, Persons Experiencing Homelessness.

Year Developed: 2018

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFO's, CIO, COO's, CMO's, etc)
Secondary Audience: Board of Directors

Language(s): English

Developed by: National Health Care for the Homeless Council (See other resources developed by this organization).

Resource Summary: This publication discusses common challenges and offers solutions in how to recruit new consumer leaders, as well as how to create structures and environments that encourage them to continue to engage. Also included are useful lessons on creating healthy group dynamics.

Resource Details: The Council’s “Recruiting and Retaining Consumers Experiencing Homelessness in Health Center Governance” brief discusses the challenges and solutions to engaging consumers in health center governance and organizational structures. As health centers and individuals committed to social justice principles, we all support consumer engagement. However, operationalizing those principles and values can be challenging. This publication discusses common challenges and offers solutions in how to recruit new consumer leaders, as well as how to create structures and environments that encourage them to continue to engage. Also included are useful lessons on creating healthy group dynamics.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.