Quality Improvement 101, Part 2: Improving Team Performance Through Processes
Year Developed: n.a.
Resource Type: Archived Webinar.Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Language(s): English
Developed by: School-Based Health Alliance (See other resources developed by this organization).
Resource Summary: Improving performance requires systems thinking, which means seeing your work as a group of interwoven processes.
Resource Details: Improving performance requires systems thinking, which means seeing your work as a group of interwoven processes. What processes can we work on to give us the results we want? What is the best way to understand a current process and improve it? How does a systems-level focus on processes help you see your work at the population level instead of focusing on each visit as if it were totally unique? This webinar—part 2 in a three-part series (register for part 1 and part 3 here)—answers these questions within the context of quality improvement and project work and will connect to the process focus from our first webinar’s discussion of PDSA cycles. We use real-life examples from primary care sites as they work on key improvement measures for child and adolescent health.
Resource Topic: Special and Vulnerable Populations
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.