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Important Resources in Response to the UHG/Change Healthcare Cyberattack | Health Center 101 Learning Bundle: Learn More About the Health Center Model through Videos and Resources
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Quality Improvement 101, Part 1: Using Small PDSA Experiments to Test and Implement Changes, without Driving Everybody Nuts

Year Developed: n.a.

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: School-Based Health Alliance (See other resources developed by this organization).

Resource Summary: Learn how all the pieces connect and how to employ PDSAs and performance measurement in an effective and even fun way, without driving yourself crazy with extra work.

Resource Details: Everybody knows about the Plan-Do-Study-Act (PDSA) cycle, but many clinic managers and frontline staff do not use PDSAs and improvement methods regularly or effectively. In this webinar—which is the first in a three-part series (register for part 2 and part 3 here)—you will hear how all the pieces connect and how to employ PDSAs and performance measurement in an effective and even fun way, without driving yourself crazy with extra work. Hunter Gatewood has supported hundreds of clinics and other organizations in becoming learning systems to manage change and improve results for their patients and clients. People appreciate his humor and his hard-won pragmatism.

Resource Topic: Special and Vulnerable Populations

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.