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The Health Center CIO’s Guide to HIPAA Compliant Text Messaging


2018 Updates on Methods for Successful Electronic Patient Engagement

Year Developed: 2018

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: This slide deck provides health centers with information and a presentation template overview of the HIPAA and electronic PHI risks related to texting and messaging that are important for health center leadership and IT managers to understand in making organizational decisions for these types of tools. This slide deck provides health centers with information and a presentation template overview of the HIPAA and electronic PHI risks related to texting and messaging that are important for health center leadership and IT managers to understand in making organizational decisions for these types of tools.   Key considerations covered within this slide deck: Important to understand new changes to enforcement of HIPAA as it relates to portable devices, texting, and emailing of PHI. HIPAA privacy and security rules need not act as an obstacle to texting, but compliance requires planning and diligence. All forms of communication involve some level of risk. Text messaging merely represents a different set of risks that, like other communication technologies, needs to be managed appropriately to ensure both privacy and security of the information exchanged.

Resource Topic: Health Information Technology (HIT)/Data

Keywords: Privacy/Protected Health Information (e.g., Health Insurance Portability and Accountability Act (HIPAA)).

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.