High-Performance Health Centers: Learning, Measuring, Achieving
Year Developed: 2014
Resource Type: Publication.Primary Audience: Administrative Staff
Language(s): English
Developed by: Capital Link (See other resources developed by this organization).
Resource Summary: This guide explores the transition from data to information to knowledge to action with the goal of achieving a high level of performance. It discusses the difference between calculating outputs and measuring outcomes, and reviews the basics of “change management,” explaining how to identify what’s important and how to transform limited resources into significant improvements. It also describes the importance of measuring, benchmarking, and evaluating all organizational activities, providing an introduction to the tools needed to attain high performance.
Resource Topic: Quality Improvement, Finance
Resource Subtopic: Financial Performance Improvement.
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.