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Resource Details


High-Performance Health Centers: Learning, Measuring, Achieving

Resource Topic: Quality Improvement, Finance

Resource Subtopic: Financial Performance Improvement.

Year Developed: 2014

Resource Type: Publication

Primary Audience: Administrative Staff

Language: English

Developed by: Capital Link (See other resources developed by this organization).

Resource Summary: This guide explores the transition from data to information to knowledge to action with the goal of achieving a high level of performance. It discusses the difference between calculating outputs and measuring outcomes, and reviews the basics of “change management,” explaining how to identify what’s important and how to transform limited resources into significant improvements. It also describes the importance of measuring, benchmarking, and evaluating all organizational activities, providing an introduction to the tools needed to attain high performance.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit