High-Performance Health Centers: Learning, Measuring, Achieving
Resource Topic: Quality Improvement, Finance
Resource Subtopic: Financial Performance Improvement.
Year Developed: 2014
Resource Type: Publication
Primary Audience: Administrative Staff
(See other resources developed by this organization).
Resource Summary: This guide explores the transition from data to information to knowledge to action with the goal of achieving a high level of performance. It discusses the difference between calculating outputs and measuring outcomes, and reviews the basics of “change management,” explaining how to identify what’s important and how to transform limited resources into significant improvements. It also describes the importance of measuring, benchmarking, and evaluating all organizational activities, providing an introduction to the tools needed to attain high performance.