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Impact of Enabling Services Utilization on Health Outcomes
Enabling Services Accountability Project

Resource Topic: Quality Improvement, Diabetes
Resource Subtopic: Enabling Services (ES), Policy and Advocacy, Services and Programs, Quality Improvement, Research and Data, Special and Vulnerable Populations, HIT/Data, AA&NHPIs

Year Developed: 2009

Resource Type: Publication

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language: English

Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization.)

Resource Summary: This factsheet highlights the impact of enabling services (ES) on diabetes and childhood immunizations at four health centers, Waianae Coast Comprehensive Health Center in Waianae, HI, Charles B. Wang Community Health Center in New York, NY, International Community Health Services in Seattle, WA, and Kalihi-Palama Health Center in Honolulu, HI. The results indicate that ES utilization is associated with better diabetes outcomes and child immunization.

Resource Details: This fact sheet summarizes the data collected as part of the Enabling Services Accountability Project. The purpose of the project was to develop a standardized ES data collection model for health centers and examine the impact of ES utilization on national quality measures. The project demonstrates the vital role of ES in reducing health disparities and improving health services quality. It also illustrates the importance of developing long-term federal and state initiatives to fully support these essential and currently poorly-reimbursed services at health centers across our nation.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.