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Survey Report: Meeting the National CLAS Standards amongst Asian Americans, Native Hawaiians and Pacific Islander (AA&NHPI)-Serving Health Centers


Cultural Language Access Standards in Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-Serving Health Centers: 2016 Survey Report

Year Developed: 2017

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization).

Resource Summary: This survey is designed to assess the specific cultural and language access policies, practices, and services provided by health centers. Primary Care Associations (PCAs) working with AA&NHPI or other limited English serving health centers, can use this report to assist in the prioritization of health center trainings and resources for policies across the 4 CLAS areas: 1) Governance, Leadership, and Workforce, 2) Language Access Services, 3) Data Collection and Assessment and 4) Community Engagement and Partnership.

Resource Details: This survey prioritized questions into four distinct culturally and linguistically appropriate services (CLAS) focal areas: 1) Governance, Leadership, and Workforce, 2) Language Access Services, 3) Data Collection and Assessment and 4) Community Engagement and Partnership. It was implemented specifically with health centers that reported serving 5% or more Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI) patients in the 2014 Uniform Data System (UDS) report.

Resource Topic: Special and Vulnerable Populations

Resource Subtopic: Policy and Advocacy.

Keywords: Asian Americans, Native Hawaiians and Pacific Islanders (AA&NHPIs), Community Engagement, Culturally and Linguistically Appropriate Services (CLAS) , Data Collection, Management, and Analytics, Uniform Data System (UDS).

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.